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Phlebotomy Supervisor Jobs

Company

Quest Diagnostics
Address , El Centro, 92243, Ca
Employment type FULL_TIME
Salary $56,200 - $101,100 a year
Expires 2023-07-23
Posted at 1 year ago
Job Description
Overview:
This position requires you to have a state phlebotomy license. (Quest does not accept NHA licenses in CA, WA, NV).

Phlebotomy Supervisor - El Centro,CA - Monday-Friday

Proof of COVID-19 vaccination will be required, which must include the primary doses and the booster dose if eligible – exemptions from vaccination requirement for medical and religious reasons will be considered if a conditional offer of employment is extended.

Pay Range: $56,200.00 - $101,100.00 year
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
  • Emotional Well-Being Resources
  • 401(k) Plan – Company match dollar-for-dollar up to 5%
  • Educational Assistance
  • Sales Incentive Plans
  • Medical/Prescription Drugs
  • Blueprint for Wellness
  • Supplemental Health Plans
  • Paid time off / Health Time
  • Vision
  • Flexible Spending Accounts (FSAs)
  • Dependent Life Insurance
  • Variable Compensation Plans
  • Short- and Long-Term Disability buy-up
  • Dental
  • Employee Stock Purchase Plan (ESPP)
  • Supplemental Life Insurance

Oversee functions of Patient Services that may include Mobile Phlebotomy, In-Office Phlebotomy and Patient Service Centers. The Supervisor will have responsibility for all activities of the function including but not limited to, training of all personnel, all daily operations and staffing of PSCs. Ensure maintenance of a safe, professional environment in all facilities supervised.

Responsibilities:
  • Prepares month-end reports.
  • Holds regularly scheduled meetings for dissemination of all information to staff.
  • Responsible for daily operations of all assigned facilities, PSCs, mobile and in-office phlebotomy.
  • Where applicable, ensures all Federal, State & local licensure requirements are met, working with the QA and Medical Director's offices.
  • Supervisor participates to assure fiscal responsibilities of the department are met. This includes implementation of cost containment programs, management of overtime, and participation in standardization initiatives and needs assessment for capital expenditures.
  • Responsible for training, coaching, supervision and development of staff.
  • Demonstrates and lives the Values of Quest Diagnostics.
  • Monitors on-going performance of employees; provides corrective action and counseling as required. Performs mid-year and annual performance appraisals.
  • Ensures all employees meet requirements for driving on company business.
  • Implements SOPs for phlebotomy services in accordance with Quest Diagnostics guidelines.
  • Participates in the interview, selection and hiring of new employees.
  • Assists in preparation of annual budget for areas of responsibility. Maintain budget control throughout the year in areas of responsibility.
  • Participates on process improvement teams, or other initiatives to meet management objectives.
  • Investigates/resolves and responds to customer complaints appropriately and effectively.
  • Ensures all Laboratory testing QA/QC documentation is complete and reviewed as required.
  • Organizes and leads projects both within the workgroup and with cross-functional groups. May be required to give presentations and speak in groups.
  • May perform training and onboarding of new Clients.
  • Responsible to ensure Quest improvement and/or standardization initiatives are implemented.
  • Relocate/open/close PSCs, IOPs and RRLs.
  • Tracks/enters time/attendance of employees.
  • Oversees safety, maintenance, and cleanliness of facilities (including upgrades, repairs, etc.)
  • All other duties as assigned, within scope of the position.
  • Oversees inventory process for supervised facilities.
  • Performs site visits at all assigned PSCs/ IOPs and mobile phlebotomy sites and document findings. Performs QA audits. Site visits scheduled appropriately to provide adequate supervision.
  • Prepares schedules with minimal overtime for employees. Maintains adequate coverage for all facilities.
Qualifications:
QUALIFICATIONS
Required Work Experience:
  • Minimum five years’ experience in phlebotomy, laboratory or other healthcare environments
  • Minimum two years prior supervisory experience or demonstrated leadership experience
Preferred Work Experience:
  • Customer service in a retail or service environment preferred.
Physical and Mental Requirements:
  • Bending/Kneeling
  • Talking
  • Fine dexterity with hands/steadiness
  • Walking
  • Reaching/Twisting
  • Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
  • Prolonged standing/sitting
  • Vision - requires constant mental visual attention to details.
  • Balancing
  • Extensive use of phone and PC
  • Pushing/Pulling
Knowledge:
N/A
Skills:
  • Position requires travel.
  • Must be able to manage individuals in multiple geographies/locations
  • Must be flexible and available based on staffing requirements; weekends, holidays, on-call and overtime.
  • Capable of handling multiple priorities in a high-volume setting.
  • Proficient PC skills including experience using MS Office applications.
  • Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner.
  • Must be able to make decisions based on established procedures and exercise consistent, independent, sound judgment.
  • Must have valid driver's license and clean driving record.

EDUCATION
Bachelor’s Degree
High School Diploma or Equivalent(Required)
LICENSECERTIFICATIONS
Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana)

2023-34793