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Pharmacy Technician - Hybrid (Md)

Company

Conduent
Address , Elkridge, 21075, Md
Employment type
Salary $20 an hour
Expires 2023-07-22
Posted at 11 months ago
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
PHARMACY TECHNICIAN CERTIFICATION REQUIRED
Hours:8:30am-5:00pm, Monday- Friday
Pay: $ 20/hr
Location: Elkridge, MD at times may be hybrid depending on business needs
PRINCIPAL DUTIES AND RESPONSIBILITIES
  • Refers non-routine inquiries and complaints to senior level Call Center Representatives.
  • Gathers information from the caller to properly resolve the situation.
  • Uses a computer system to research inquiries and log customer calls.
  • Responds to telephone inquiries and complaints using standard scripts and procedures.
  • Communicates appropriate options for resolution.
  • Investigates and resolves complaints.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
  • PHARMACY TECHNICIAN CERTIFICATION REQUIRED
  • Experience with accounting preferred.
  • HS. Diploma or GED; some college preferred
  • Excel experience
  • Pharmaceutical experience is preferred
  • Demonstrated strong organizational and interpersonal communication skills.
  • Considerable interface by telephone and/or in-person necessitates tact and strong verbal communication skills.
  • CPhT or PTCB
  • 1 years of experience - Pharmacy Tech experience
WORKING CONDITIONS
  • All equipment provided
  • Works independently or as part of a group or team in a diverse work environment.
  • Works in a call center operations environment.
  • Ability to use PC, calculator, and/or other office equipment.
  • Paid Training - duration approx. 4 weeks
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.