Patient Services Rep Mst

Job Summary Provides clerical support in complex matters to assist in the delivery of quality health care services. Essential Functions

• Unilateral Carry > 5 lbs: Seldom up to 10 lbs
• Sitting: Occasionally
• Standing: Seldom
• Handling: Occasionally
• Forward Bend
• Reach
• Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.
• Required High School Diploma or equivalent 2 years of relevant experience insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience Required Physical Demands
• Obtains insurance authorizations and/or verifies that prior authorization has been obtained; assists with retroactive insurance denials/appeals.
• Forceful Grip > 5 lbs: Seldom
• Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom Primary Location SITE
• Trunk Rotation
• Performs administrative functions, including, but not limited to: assists with patient check-out; schedules complex patient appointments, incoming/outgoing referrals, surgeries and tests, including medical record review of incoming referrals; builds provider schedule template; navigates external patient referral portals; reconciles multi-department deposit.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Qualifications
• Sitting: Frequently
• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
• Trunk Rotation
• Standing: Occasionally
• GR Employment Type Part time Shift Day (United States of America) Weekly Scheduled Hours 32 Hours of Work 32 Days Worked variable Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS
• Waist to Waist > 5 lbs: Seldom up to 10 lbs
• Responsible for complex EMR/EHR scanning and Right Fax faxing and uploading to EPIC.
• Stair Climbing: Seldom
• Reach - at Shoulder or Below: Seldom
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
• Responsible for identifying and reminding patients of health maintenance gaps.
• Waist to Overhead > 5 lbs: Seldom up to 10 lbs
• Lemmen-Holton Cancer Pavilion
• Walking: Occasionally
• Forward Bend
• Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms.
• Pulling Force > 5 lbs: Seldom up to 15 lbs
• Squat: Seldom
• Standing: Seldom
• Grand Rapids Department Name Multiple Spec Cancer Clinic
• Sitting: Occasionally
• Above Shoulder: Seldom
• 145 Michigan St
• Pushing Force > 5 lbs: Seldom up to 20 lbs
• Ability to perform the role of Patient Services Representative, Associate when necessary.
• Finger/Hand Dexterity: Frequently
• Forceful Pinch > 2 lbs: Seldom
• Bilateral Carry > 5 lbs: Seldom up to 10 lbs