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Patient Services Coordinator (Part Time After Hours)
Company | Austin Regional Clinic: ARC |
Address | Austin, TX, United States |
Employment type | PART_TIME |
Salary | |
Category | Medical Practices |
Expires | 2023-08-27 |
Posted at | 9 months ago |
Job Details
- Issues receipts for payment.
- Greets patients and arrives them on computer system.
- Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current.
- Regular and dependable attendance.
- Notifies appropriate personnel of emergencies, messages, patient arrivals, etc.
- Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance.
- Works holiday shift(s) as required by Company policy.
- Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable.
- Follows the core competencies set forth by the Company, which are available for review on CMSweb.
- Books follow-up appointments.
- Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
- Verifies insurance eligibility by using online resources, Medifax, etc.
- Verifies Worker’s Compensation claims, ensures that paperwork is complete, and performs follow-up.
- Confirms in advance patient appointments.
- Collects payments from patients, posts amounts, and balances drawer for end of day deposit.
- Prints face sheets, receipts, and other documents as needed.
- Assists patients with setting up payment plans.
- Processing onsite release of information requests.
- May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts.
- Priority on-sight sorting, scanning, numbering loose papers
- Runs wait list report and distributes as directed.
- Performs other duties as assigned.
- Responsible for handling the sort/distribute of Rightfax documents.
- Creates master deposit as directed.
- Ability to perform job duties in a professional manner at all times.
- Ability to organize thoughts and ideas into understandable terminology.
- Excellent customer service skills.
- Ability to work in a team environment.
- Ability to engage others, listen and adapt response to meet others’ needs.
- Ability to align own actions with those of other team members committed to common goals.
- Excellent interpersonal & problem solving skills.
- Ability to apply common sense in performing job.
- Knowledge of medical insurance.
- Excellent computer, 10-key and keyboarding skills, including familiarity with Windows.
- Excellent verbal and written communication skills.
- Ability to manage competing priorities.
- Ability to understand, recall, and communicate, factual information.
- Ability to understand, recall, and apply oral and/or written instructions or other information.
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