Patient Service Representative Jobs

Summary: Responsible for greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.

Duties And Responsibilities Include The Following

• Maintain a neat and organized waiting room.
• Greet and identify patients and visitors as they enter the office in reference to the daily schedule and obtain additional patient information as needed.
• Answer multi-line telephone system, take accurate messages, screen and direct telephone calls to the appropriate person in an efficient manner.
• Acquire necessary medical records and documents for patient charts by communicating via telephone, facsimile or in person with other office locations or office personnel.
• Receive payments from patients for services rendered and prepare bank deposits on a daily basis.
• Enter financial transactions and miscellaneous correspondence on computer.
• Request patients and visitors be seated in the waiting room in a courteous manner and communicate unexpected delays when necessary.
• Verify and confirm insurance(s) and authorizations.
• Schedule patients for appointments and "re-call" appointments in an efficient and productive manner.
• Review patient charts to ensure proper documentation and information are enclosed in accordance with practice guidelines.

Job Posted by ApplicantPro