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Patient Access Associate 1 Jobs

Company

Inova Health System
Address ,
Employment type PART_TIME
Salary
Expires 2023-10-07
Posted at 9 months ago
Job Description
As a Patient Access Associate 1, you will demonstrate accountability, accuracy and effective communication skills relative to departmental goals. To help achieve our mission, your use of financial counseling and insurance verification skillsets will be essential. Identifying and communicating payer authorizations and referral requirements is required. Determining patient financial responsibility and notifying patients and/or guardians, when necessary, is of vital importance.

Job Responsibilities

  • Explains insurance benefits and patient liability by using appropriate communication methods/styles.
  • Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.
  • Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.
  • Selects an appropriate method of communication for audiences and adjusts communication style when needed.
  • Coordinates with other departments to assist or transport patients/visitors requiring special attention/support. Interviews patients to secure and document required medical, financial, demographic and insurance information.
  • Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.
  • Works independently to complete assignments without close supervision. Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes. Uses a logical process to identify the cause of problems and develop appropriate solutions.


Additional Requirements