Fund Services - Investor Services Representative Associate

Fund Services

This wholly owned subsidiary of Morgan Stanley administers over $600 billion of hedge fund assets. Using the firm’s proprietary, globally accessible technology platform, the business provides a full range of fund administration services, including daily accounting and financial reporting; transfer agency and investor services; middle and back-office support; and integrated portfolio analytics. Morgan Stanley Fund Services is supported by more than 1,350 professionals based in New York, Westchester, London, Hong Kong, Dublin, Glasgow, Mumbai and Bangalore.

The global Investor Services (“IS”) team is responsible for delivery of transfer agency services and interactions with our clients’ investors. IS work staff distributes offering materials to investors, collects completed subscription documents, accepts subscription funding and moves it as directed by clients to custody, prime brokerage and trading accounts, processes the distribution of monthly statements, handles redemption processing, and performs various other functions to support the Fund/Investor relationship. Staff for this function are in Manhattan and Purchase New York, Dublin, Mumbai and Bangalore.

We are seeking an Investment Services Professional in our Purchase, NY office.

Responsibilities of an Investor Services (IS) Professional:

• Keeping line management appraised of operational issues in a timely manner
• Providing day-to-day Investor services to both the Fund Manager and the investors in the fund
• Providing oversight and guidance to other members on the team

Principle Accountabilities:

• Service Delivery

• Act as a primary contact point for fund investors
• Handle queries from investors and fund managers in a professional and prompt manner, escalating where appropriate
• Ensuring that the records of the fund are maintained in a complete and organized manner
• Open new investor accounts ensuring compliance with the fund documentation, anti- money laundering requirements, statutory regulations and company policies and procedures
• Process investor transactions in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures
• This role has particular responsibility for the second level review of activity entered by fellow team members
• Provide investors and their nominees with statements, contract notes and other documentation
• All of the above should be carried out in compliance with the Service Level Agreements agreed with each client
• Act as a primary contact point to the Fund Manager for investor related information
• Produce Management Information Systems (MIS) and other internal operational reports that assist in the effective operation of the team
• Provide authorized parties with copies of fund investment documentation
• Process the cash movements associated with investor activity

Skills Required

Team Leadership: An IS Professional in Investor Services plays a key role in the day-to-day operation of our team

Expected base pay rates for the role will be between 85000 and 120000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Key responsibilities:

• Training and mentoring of some individual team members
• Ensure that individual team members are aware of the polices, controls and procedures that apply to their role
• Providing an escalation point for team members
• Ensuring that line management are made aware of any issues in a timely manner
• Highlighting resource constraints to line management

Compliance: Investor servicing requires compliance with a range of policies.

Key responsibilities:

• A thorough knowledge of our internal policies and procedures. Particular emphasis is required on all matters relating to Anti-Money laundering controls
• A detailed knowledge of the offering documentation for the funds being serviced
• A thorough knowledge of the regulations that pertain to the domicile of the fund being serviced

Projects: The IS Professional plays an important role in various IT and Operational Projects.

Key responsibilities:

• Participating in the key elements of the project life cycle (Specification, Testing and Operational Implementation)
• Participating in the in conversion of records from other administrators
• Identifying system enhancements that reduce operational risk, create operational efficiency or improve customer service

Expected base pay rates for the role will be between $85,000 and $120,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet)