Parts Department Manager Jobs

Parts Department Manager (Aftermarket)

Full Time Salary starting between $60,000 and $70,000 plus profit incentives.

(Potential to earn over $100,000 per year with profit incentives).

Do you have Aftermarket Parts Management experience? Are you an amazing team leader who gets great results and provides excellent customer service? If you have these skills apply now to become Mickey Truck Bodies newest Parts Department Manager and experience Mickey Truck Bodies excellent benefits and supportive company culture in this rewarding role.

Mickey Truck Bodies is a premier manufacturer of state-of-the-art bodies and trailers and specially engineered vehicles sold in over 50 countries around the world. The innovative product line-up is prevalent in industries such as food & beverage, vending, propane, rental trucks, emergency & rescue, furniture, battery, oil & natural gas, and data storage. The company operates a total of 500,000 square feet of manufacturing and fleet services space in 4 states with over 400 Mickey employees at these locations.

Since it was founded in High Point, NC in 1904, Mickey has remained privately-owned and operated by the Mickey family, now in its 4th generation of ownership and leadership.

Mickey Truck Bodies offers our Parts Department Manager a competitive compensation and benefit package including:

• Wellness Plan with Incentives
• Company Paid Long-Term Disability Insurance
• Company Paid Short-Term Disability Insurance
• 401 K with Company Match
• Medical (Employee cost share)
• Profit and Performance Bonus
• Company Paid Basic Life Insurance with AD&D Policy
• Vision Insurance (Employee cost share)
• Paid Vacation Time
• Dental (Employee cost share)
• Flexible Spending Accounts

Parts Department Manager Summary:

The Parts Department Manager provides leadership, guidance, and management to the Parts Sales Team. Builds and maintains working relationships with the Parts Shipping Department, Purchasing Department, Sales Department, along with internal and external partners. Reports directly to the Vice President of Sales.

Parts Department Manager Essential Duties/Responsibilities:

• Provide input to Marketing for development of sales materials for increasing parts sales.
• Other projects and responsibilities may be added at the company’s discretion.
• Responsible for issuance of credit memos and RMA’s while working with the Parts Sales Team to minimize customer returns.
• Maintain the highest ethical standards, open and honest communication, work with integrity and treat everyone with respect.
• Work directly with customers to develop customized parts support programs.
• Responsible for managing parts inventory including scheduled audits.
• Ensure all customers’ orders and inquiries are processed in a timely manner with a focus on customer satisfaction.
• Ensure accounts receivable are managed and collected daily to keep account balances current.
• Assist with and support parts sales by taking and processing orders from customers.
• Work directly with Purchasing/Sourcing departments to determine proper parts inventory levels while minimizing slow moving/obsolete/excess inventory.
• Direct management of the Aftermarket Parts Department, including supervisory responsibilities such as hiring, terminations, performance reviews, coaching, salary planning, etc.
• Support and provide leadership for principles of relentless continuous improvement.
• Responsible for meeting sales budgets, and performance objectives for the department.
• Train sales force on parts offerings to enhance overall sales.
• Develop pricing strategy for parts. Also responsible for developing, implementing, and communicating price increases.
• Provide leadership and day-to-day management of Parts Sales Representatives, Parts Administrator, and Warehouse Associates.
• Manage E-commerce presence on parts website to ensure accurate information and pricing.

Parts Department Manager Required Education, Knowledge & Skills:

• Experience with E-Commerce sales and data analysis.
• Must be committed to a high level of customer service and satisfaction.
• Ability to multi-task with strong time management skills
• Must be self-motivated, engaged with the team, and prepared to work as required to fulfill required duties.
• Three years minimum of direct to customer part sales experience.
• Must be able to work in a fast paced, dynamic environment and multi-task.
• Bachelor’s or associate degree in business or equivalent experience.
• Must present a professional, positive, results oriented, problem-solving attitude.
• Proficient with Microsoft Office products, especially Excel and Word
• Experience with ERP systems (Epicor preferred).
• Warehouse management or supervisory experience a plus.
• Strong attention to detail and problem solving.
• Must have demonstrated leadership skills and the ability to motivate and manage staff.
• Must have excellent oral and written communication skills, be organized, and can effectively give presentations internally and to customers at all levels.

Parts Department Manager Physical Requirements:

• Moderate lifting, walking, standing, bending, stooping, and climbing.
• Requires long periods of sitting or standing depending on work demands.
• General office environment with exposure to manufacturing
• Must be able to communicate clearly.

Work Environment:

Manufacturing work environment that has frequent exposure to fumes or airborne particles, noise intensity level, proximity to moving mechanical parts and exposure to weather.

Mickey Truck Bodies and Subsidiaries is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Please note that we are currently not accepting applications from third party application services, do not contact us.