Education
MINIMUM QUALIFICATIONS:
Graduation from High School or GED.
Experience
One year experience in general clerical, cash handling, or customer service.
Licensure
If driving is required, applicant must possess a valid State driver's license.
Experience
PREFERRED QUALIFICATIONS:
Two years experience in customer service;
One year of clerical experience, such as accounting, typing, filling, recordkeeping, and data entry;
One year of experience in use of automated equipment or word processing and spreadsheet equipment and software.
Knowledge, Skills And Abilities
Knowledge of general office procedures;
Knowledge of administrative and clerical procedures;
Knowledge of telephone procedure and etiquette;
Knowledge of basic mathematics;
Knowledge of general custodial duties;
Skill in using MS Word, Excel, and Outlook;
Skill in effective verbal and written communication;
Skill in providing quality customer service in a courteous and professional manner;
Skill in establishing and maintaining effective work relationships with co-workers and work-related contacts;
Skill in managing several projects simultaneously;
Ability to accurately handle cash and account for revenue collected;
Ability to work independently with little or no supervision;
Ability to work as a member of a team;
Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities;
Ability to perform general routine cleaning and light housekeeping duties;
Ability to respond to public inquiries in a timely manner;
Ability to perform manual labor, including lifting supplies and materials up to 20 lbs.;
Ability to interpret rules and maintain visitor compliance with park rules and regulations;
Ability to conduct work activities in accordance with TPWD safety program.
Working Conditions
Required to work in a public park with overnight camping and day use;
Required to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays;
Required to adjust to changing schedule if necessary;
Required to perform work outdoors, occasionally in adverse weather conditions;
Required to perform manual labor, including lifting supplies and materials up to 20 lbs.;
May be required to operate a State vehicle;
Required to travel 5% with possible overnight stays;
Must conform to TPWD dress and grooming standards, work rules, and safety procedures;
Non-smoking environment in State buildings and vehicles.
TPWD IS AN EQUAL OPPORTUNITY EMPLOYER
Qualifications
51243
Closing Date: %3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cb%3E%3Cu%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EMINIMUM QUALIFICATIONS: %3C/span%3E%3C/u%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cb%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EEducation: %3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EGraduation from High School or GED.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%26 %3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cb%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EExperience:%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EOne year experience in general clerical, cash handling, or customer service.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%26 %3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cb%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ELicensure:%26 %26 %3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EIf driving is required, applicant must possess a valid State driver%26rsquo;s license.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%26 %3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cb%3E%3Cu%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EPREFERRED QUALIFICATIONS: %3C/span%3E%3C/u%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cb%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EExperience: %3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ETwo years experience in customer service;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EOne year of clerical experience, such as accounting, typing, filling, recordkeeping, and data entry; %3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EOne year of experience in use of automated equipment or word processing and spreadsheet equipment and software.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%26 %26 %26 %26 %3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cb%3E%3Cu%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EKNOWLEDGE, SKILLS AND ABILITIES:%3C/span%3E%3C/u%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EKnowledge of general office procedures;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EKnowledge of administrative and clerical procedures;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EKnowledge of telephone procedure and etiquette;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EKnowledge of basic mathematics;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EKnowledge of general custodial duties;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ESkill in using MS Word, Excel, and Outlook;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ESkill in effective verbal and written communication;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ESkill in providing quality customer service in a courteous and professional manner;%26 %26 %26 %26 %26 %26 %26 %3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ESkill in establishing and maintaining effective work relationships with co-workers and work-related contacts;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ESkill in managing several projects simultaneously;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EAbility to accurately handle cash and account for revenue collected;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EAbility to work independently with little or no supervision;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EAbility to work as a member of a team;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EAbility to maintain flexibility and work with frequent interruptions and multiple changing priorities;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EAbility to perform general routine cleaning and light housekeeping duties;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EAbility to respond to public inquiries in a timely manner;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EAbility to perform manual labor, including lifting supplies and materials up to 20 lbs.;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EAbility to interpret rules and maintain visitor compliance with park rules and regulations;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EAbility to conduct work activities in accordance with TPWD safety program.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%26ensp;%26ensp;%26ensp;%26ensp;%26ensp;%26ensp;%26ensp;%26ensp;%26ensp;%26ensp;%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cb%3E%3Cu%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EWORKING CONDITIONS:%3C/span%3E%3C/u%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ERequired to work in a public park with overnight camping and day use; %3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ERequired to work 40 hours per week with hours other than 8:00 a.m. to 5:00 p.m. and days off other than Saturdays, Sundays, and holidays;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ERequired to adjust to changing schedule if necessary; %3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ERequired to perform work outdoors, occasionally in adverse weather conditions;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ERequired to perform manual labor, including lifting supplies and materials up to 20 lbs.;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EMay be required to operate a State vehicle;%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ERequired to travel 5% with possible overnight stays; %3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3EMust conform to TPWD dress and grooming standards, work rules, and safety procedures;%26 %3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ENon-smoking environment in State buildings and vehicles.%3C/span%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%26 %3C/p%3E%0A%0A%3Cp class=%22MsoNoSpacing%22 style=%22font-family: Arial%22%3E%3Cspan style=%22font-size:12pt%22%3E%3Cspan style=%22font-family:Courier%22%3E%3Cb%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif%22%3ETPWD IS AN EQUAL OPPORTUNITY EMPLOYER%3C/span%3E%3C/b%3E%3C/span%3E%3C/span%3E%3C/p%3E%0A
