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Overnight Manager Jobs
Company | The Chatwal |
Address | , New York, 10036 |
Employment type | FULL_TIME |
Salary | $60,000 - $65,000 a year |
Expires | 2023-10-18 |
Posted at | 8 months ago |
Summary
The Chatwal, a Luxury Collection Hotel Located in the heart of Manhattan, The Chatwal Hotel bridges classic and contemporary like no other. Nestled between Rockefeller Center, Bryant Park and the Theater District, the landmark hotel, originally built in 1905 by Stanford White, has been beautifully restored and renewed by master architect Thierry Despont, re-launched in 2010 with 76 rooms and suites, several of which feature spacious terraces. Carefully selected amenities, professional butler service and bespoke service make it an ideal choice for both leisure and business travelers. The hotel is home to the famous Lambs Club Restaurant. This iconic hotel is the vision of hotelier and entrepreneur Mr. Sant Singh Chatwal.
We are seeking an Overnight Manager. The ideal candidate will have a combination of hotel Front Desk Management/Supervisory level, union and luxury experience, as well as excellent communication skills.
- Please note - the schedule for this role requires flexibility in shifts and days off
What will I be doing?
The Overnight Manager will assist the Director of Front Office and team with oversight of a team of about 15 Guest Service Agents, Concierge and Bell & Door Attendants. The role will manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation.
Qualifications
- Knowledge of Microsoft Office and hotel property software
- A true desire to satisfy the needs of others in a fast paced environment
- Front Office and Housekeeping department experience required
- Minimum of one year previous front office supervisory experience preferred
- Knowledge of multiple languages preferred.
- The candidate must also be proactive and have a creative, positive, and focused vision
- Strong verbal and written communication skills
- 100% flexible in scheduling
- Previous experience in a luxury environment
- College degree preferred
- Refined verbal and written communication skills
- The candidate must possess excellent follow-up and organizational skills
- Ability to work a flexible schedule
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