Overnight Front Desk Attendant

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.
The Colorado Coalition for the Homeless seeks Overnight Front Desk Attendants to be responsible for answering office, phones, meet/greet/screen/direct, and address a myriad of needs for customers, clients, vendors, contractors, delivery people, and others who approach the front desk throughout the day. This position is located at 1490 Zenobia St., Denver, Colorado 80204 and reports to the Property Manager.
We are looking for candidates available to work the following overnight shifts:

• Monday-Friday 1:00am-8:00am
• Monday-Friday 5:00pm-1:00am

This position is eligible for an Overnight Shift Differential of 10% - 15% based on scheduled hours and weekends.
Coalition Benefits
In addition to the unique challenges and extraordinary rewards of our work, eligible Coalition employees enjoy a rich benefits package, including:

• Health insurance coverage on the first day of employment: full-time employees contribute only 1% of their earnings for their own health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same- and opposite-sex domestic partner coverage;
• Free basic life insurance and long-term disability coverage;
• Dental, vision, and flexible spending/dependent care/public transit accounts;
• Extensive paid time-off, including 8 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first full year.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings;

Essential Job Functions
1. Monitors building entry/exit points.
2. Controls residents, visitors, applicants, and vendor’s access into the building.
3. Utilize customer service skills.
4. Keep work area clean and organized throughout entire shift.
5. Communicate in writing to building management and staff issues concerning events that took place during your shift. Including but not limited to issues/concerns related to security, maintenance, visitors and resident’s behavior.
6. Responsible for supervising the building when management is not available or not on duty.
7. Remain at the front desk location at all times, unless specific resident or staff requires your absence from front desk location.
8. Act as a representative of the company at all times.
9. Maintain key control at all times.
10. Comply with all Fair Housing laws.
11. Assess and make recommendations to management regarding training needs.
12. Maintains a work environment that is marked by respect for others; that values inclusiveness and builds workforce diversity; and that fosters cooperation and teamwork.
13. Help maintain property management software (Onesite) as directed by property manager.
14. Maintains current and complete COVID‐19 vaccination(s), as defined by the Centers for Disease Control and Prevention and local health authorities.
15. Performs other duties as assigned.
​​Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications Summary
1. High School diploma or equivalent;
2. Relevant experience in customer service may substitute for formal education.
WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVENT YEARS OF EXPERIENCE
The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.