Organizational Change Management Specialist I

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

Duquesne Light is in the midst of exciting transformation, from significant technology enhancements to new products and service offerings under development there are many opportunities to have an impact. We are seeking talented professionals to help the organization and employees adapt to the changes that come along with the renovation efforts underway for our 140+ year old Company!

Overall Purpose:

The Organizational Change Management team plays a critical role in supporting change adoption for these transformation efforts. The primary responsibility of the team will be to develop best practices, standardized tools and resources for business units and employees to leverage when managing change. This team will also help support the development of change management plans and engagement strategies for large company initiatives such as Safety Culture and Future of Work.

While this role does not have supervisory responsibility, the successful candidate must have strong relationship building and influencing abilities. The role will help to establish the Company’s Change Adoption Network which will enable employees to leverage training, tools and resources to manage changes independently in their business units as well as act as change ambassadors. The role will also provide direct support and coaching to leaders from Executives to Front-line Supervisors as they help their direct reports through transitions.

Responsibilities:

• Develop change management standards and tool-kit for the organization

• Develop company engagement and recognition strategies

• Support the training and deployment of change management tools and resources to the workforce through the Change Adoption Network

• Provide change consultation and coach project teams, managers and employees

• Lead change management deliverables for large company initiatives including, impact analysis, change plans, engagement monitoring, recognition plans, learning & coaching plans etc.

• Partner closely with Human Resources COEs to support organizational design changes resulting from level 3 & 4 changes related to large Company initiatives

Education/Experience:

Preferred Skills:

Scope:

Primary Focus is on daily deliverables, outputs and reporting. Accountable for managing one's own time and work flow and leads projects and/or large project steps. Work is complex in nature requiring the incumbent to draw on previous knowledge to perform role. Acts independently the majority of the time, requiring guidance in only complex situations. Has well established capabilities, acts as a resource to less experienced staff on moderately complex issues.

Decision Impact:

Problems and issues faced are vague and require analysis of multiple sources of information for solution. Draws on significant past experience to perform role. Accountable for direct level of reasoning and decision making.

EQUAL OPPORTUNITY EMPLOYER
Duquesne Light Company is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Company's commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Company is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.