Organizational Change Management Consultant

Are you an experienced, passionate pioneer in communication, transformation, and technology? Or a solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).

At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective service with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL and Gilbert, AZ.

Deloitte Consulting’s Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients’ organizational results and impact by focusing on challenges at the intersection of business and people.

Interested? Learn more below:

Work you’ll do

As a Technical Change Management Consultant, you will support data-driven solutions to address the human factors affecting an organization’s ability to reach its strategic objectives. You will do this by performing the following job responsibilities:

• Utilize Deloitte’s proprietary methods and tools to develop the overall Organizational Change Management strategy and detailed plan for the full lifecycle of the technology implementation
• Ensure OCM activities are aligned with the overall project timeline and key milestones, and are integrated with other work streams as required
• Responsible for OCM deliverables and activities (change management, organizational alignment, communications, and training)
• Trouble-shoot and problem-solve effectively to meet objectives
• Develop and deploy OCM activities as required by the project, such as but not limited to, drafting communication materials, creating and delivering training materials, implementing workforce transition plans and readiness surveys
• Execute ideas and concepts effectively at times under pressure and with tight deadlines
• Align with our core RICCE values (Respect, Inclusion, Community, Commitment and Excellence)
• Contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.

The Team

The Organization Transformation practice is about transforming the organization to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization’s culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.

Qualifications

Required:

• Strong attention to detail, time management, and follow through
• Must be willing to live in, or within a commutable distance to the Gilbert, AZ, Mechanicsburg, PA or Lake Mary, FL delivery center(s)
• Ability to travel up to 10% of the time
• Demonstrated communications and/or change management experience
• Bachelors’ Degree in related field of study (such as business, management, human resources, instructional design, organizational behavior, or psychology) or equivalent experience
• Ability to adapt and operate effectively in ambiguous or rapidly changing environments
• Strong oral and written communication skills, including presentation skills
• Minimum two (2) years of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
• Ability to work independently and manage multiple assignments
• Working knowledge and experience of MS Office applications and training development tools (MS Visio, MS PowerPoint, MS Word, MS Excel)
• Excellent teamwork and interpersonal skills
• 2+ years of hands-on/applied experience supporting organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.) on engagements in a relevant industry or consulting environment
• Demonstrated ability to employ research and analytical thinking

Preferred:

• Master’s Degree in related field of study (such as business, management, human resources, instructional design, organizational behavior, or psychology) or equivalent experience
• Risk and issue management background
• 2+ years of hands-on/applied experience supporting organizational change management initiatives (communications, training, change readiness assessment, impact analysis, stakeholder management, leadership alignment, etc.) on engagements in a relevant industry or consulting environment
• Ability and willingness to acquire U.S. Security Clearance preferred, but not required
• Minimum two (2) years of relevant experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
• Project Management support and Work Plan development experience