Order Entry Associate Jobs

American Leather is an established, stable company with a 30-year history of success. An industry leader in luxury furniture innovation and superb customer service, we are seeking an Order Entry Associate to join our support services. This key role serves as a go-to person for all things order-related such as product features, product warranty, order fulfillment/ changes, return processing, pricing, credit issues, and more so quickly developing an in=depth understanding of American Leather's products, processes, and policies is a must.

If you excel at gracefully and efficiently handling challenging customer service situations by phone and email, you can put those skills to good use on our team. If keeping busy, multi-tasking and having the opportunity to achieve great things under pressure are right up your alley, this role could be a natural fit for you. We're looking for that special someone to go the extra mile in making every American Leather customer interaction positively memorable.

Located in Southwest Dallas on Mountain Creek Parkway and Interstate 20, we proudly offer a diverse and positive work environment; a comprehensive benefits package including health, dental, and vision insurance; a 401K match; profit sharing; an on-site wellness center and an entrepreneurial culture that promotes and rewards excellence.

What you will do each day:

• Alpha numeric entry of purchase order information using Oracle database
• Ensures accuracy of information into order system
• Occasional follow-up with sales representatives and customers in the field
• Ensures order information is entered according to procedures and operating standards

We are looking for candidates that have:

• Ability to work effectively in a team environment
• Ability to prioritize work
• Experience with Microsoft Office (Excel, Word, Project, PowerPoint, etc)
• Ability to work overtime as required
• Ability to complete work in a timely manner
• Effective communication skills
• Ability to learn Oracle database system for order entry
• Skills and accuracy in data entry
• Attention to detail
• Minimum typing skills of 50 words per minute with minimal errors

Some 'must-haves' include:

• 1 year of data entry experience
• High School Degree or Equivalent

Are you ready to be our next Customer Service Superstar? Apply Now?