Operations Manager For E-Commerce Payments Business Us

Hello, Operations Managers!

About the role:

We are seeking an organized and detail-oriented Operations Manager to join our newly established merchant processing agent business. As the Operations Manager, you will play a pivotal role in establishing and maintaining relationships with processors, managing client leads, and developing efficient systems for processing applications and post-approval client management. Merchant processing experience is preferred for this role.

Responsibilities (but are not limited to):

• Close deals with potential clients and convert them into active accounts.
• Post-Approval Client Management:
• Application Processing and Approval System:
• Establish and Maintain Processor Relationships:
• Efficiently enter client leads into the system for further processing and management.
• Interact with inbound client leads and act as the main point of contact.
• Collaborate with the existing business to integrate the application and approval system effectively.
• Develop a streamlined system for processing merchant applications.
• Communicate with clients to address any issues or concerns promptly.
• Client Lead Management:
• Negotiate agreements and contracts with processors.
• Design and implement a system for managing approved clients.
• Coordinate with the processing app and approval system to ensure smooth operations.
• Maintain a high level of customer satisfaction by providing excellent post-approval support.
• Act as the main point of contact for maintaining and nurturing processor relationships.
• Utilize existing networks and establish new relationships with processors.

Please note that you’ll be held to high expectations and challenged, but you’ll also be supported in your growth in this role professionally and personally.

We are really looking for someone with experience working with ecommerce merchant processors as that will allow you to add more value, faster.

If this sounds interesting to you, please proceed to the application.

Requirements

• Self-motivated and driven to achieve targets and meet deadlines.
• Ability to work in U.S. time zones to coordinate with clients and processors.
• Excellent communication and interpersonal skills.
• Prior experience in the merchant processing industry is preferred.
• Strong organizational skills with a keen attention to detail.

Benefits

• Completely remote schedule
• Work with an existing talented team
• Location independence
• You’ll be working with exciting projects