Office Associate (Option 2 Typing)

Work Location: Blue Island, IL, US, 60406

Agency: Department of Human Services

Opening Date: 6/20/2023

Closing Date: 7/03/2023

Salary: Anticipated Salary: $3,367 - $4,552 per month.

Work Hours: 8:30am - 5:00pm Monday - Friday

Work Location: 3301 Wireton Rd Blue Island, IL 60406-2442

Job Type: Salaried Full Time

County: Cook

Number of Vacancies: 1

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 10-91-27725

Position Overview

The Division of Family and Community Services is seeking to hire a position that performs a variety of complex specialized clerical duties for supervisory staff, keyboards documents, processes records and performs general office support functions involving related steps, processes and/or methods requiring application of agency policies and procedures; determines work methods and procedures to complete assignments; and provides information/assistance to explain/clarify rules, processes or procedures.

Job Responsibilities

1. Keyboards a wide variety of complex memos, reports and correspondence involving medical, technical, and legal terminology.

2. Prepares and maintains complex, highly specialized records and reports.

3. Receives telephone calls, determines the nature of the calls, and directs callers to staff.

4. Maintains and organizes customer appeals files, records, and reports documents pertinent to hearings.

5. Provides clerical office support.

6. Receives and distributes mail, manual releases, and memos.

7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill, and mental development equivalent to completion of high school.

2. Requires two (2) years of office experience.

3. Requires ability to keyboard accurately at the rate of 45 wpm.

About the Agency:

The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

• Commuter Savings Program (Chicago only)
• 3 Paid Personal Business Days annually
• 5% Salary Differential for Bilingual Positions
• Flexible Work Schedules (when available dependent upon position)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
• 10 Weeks Paid Maternity/Paternity Leave
• Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• Deferred Compensation Program - A supplemental retirement plan
• A Pension Program
• 13 Paid Holidays annually, 14 on even numbered years
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
• *Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

Job Type: Full-time

Pay: $3,367.00 - $4,552.00 per month

Benefits:

• Retirement plan
• Paid time off
• Health insurance
• Dental insurance
• Tuition reimbursement
• Employee assistance program
• Vision insurance
• Professional development assistance
• Flexible schedule
• Health savings account
• Life insurance
• Flexible spending account
• Parental leave

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you possess the ability to keyboard accurately at the rate of 45 wpm?

Education:

• High school or equivalent (Required)

Experience:

• Office: 2 years (Required)

Work Location: In person