Nurse Coordinator (Rn), Outpatient Digestive Health - Full-Time, 10-Hr Days

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Day - 10 Hour (United States of America)

Join our team of dedicated professionals and transform your nursing practice!
Stanford Nurses are recognized as bold leaders, compassionate healers, educators, and mentors, providing the highest standards of excellence in care while generating long-term impressions that continue to set SHC apart as the best place to work and thrive. Stanford Nursing offers a wide array of career advancement opportunities, access to the latest technologies and health care innovations, and boasts a workplace culture that encourages personal growth and work-life balance, while honoring its commitment to delivering evidence-based and patient-centered care.
Watson Caring Science: Beginning in 2007, SHC embraced Jean Watson's transformative "Caring Science" theory of human caring and love. This intertwining of "Caring Science" with nursing practice translates into increased intentionality and a deepening of authentic presence; thereby renewing nurse relationships through universal, ethical, and person-centered care.
Benefits
Our core benefits include medical insurance, dental insurance, vision insurance, an employee assistance program, savings and spending accounts, disability, life and accident insurance, and COBRA. For medical insurance, you have the choice of three generous health plans through Stanford Health Care Alliance, Aetna, or Kaiser Permanente. Each plan includes 100% coverage for preventive care, telemedicine through Teledoc, prescription drug coverage, and behavioral health coverage. Additional incentives exist for healthy choices. And so much more – Generous Leave & Time Off, Wellness Program, Special Programs, Educational Assistance, and Adoption Assistance!
Department/Position Description
The Digestive Health Center at Stanford in Redwood City is looking for a Registered Nurse to coordinate care for our Gastroenterology patients, thrives on being highly organized and enjoys working closely with physicians and patients. This person will help manage patients with a variety of GI disorders to ensure they receive the highest level of care possible.
The Nurse Coordinator will answer patient messages (CRMs), educate patients about the service, help with refill prescriptions, and communicate with the Clinicians regarding patient care. The clinic has a team-cell model, where the RN is directly involved with a subset of patients, a designated Medical Assistant, and specific providers. Each team member is encouraged to work at the highest level of their scope of practice. There will be opportunities to learn more about methods to help patients through both acute and chronic phases of diseases and manage symptoms to reduce hospital admissions.

This is a Stanford Health Care job.
A Brief Overview
Nurse Coordinator describes a variety of specialized nursing positions that provide professional support, planning, coordinating, and facilitating patient care for selected patient populations across the continuum of care, ensuring compliance with provider orders and established policies and procedures. This position utilizes the nursing process without providing direct patient care. Nurse Coordinators provide coordination and care for patients requiring assistance and support in accessing and managing their health care needs. As an integral member of the care team, they collaborate with other health care professionals to ensure continuity of care and coordination of a wide variety of patient care services. Responsibilities include coordinating patient communication, patient education, and preparing patients and/or caregivers for procedures and tests in collaboration with the health care team; ensuring continuity of care and coordination, identifying opportunities to improve patient care services; and assisting clinic management to identify and develop operational needs.
What you will do

• Acts as partners, advocates, and advisors, assists and supports patients/families in the optimal management of their health care, respecting their culture and values, individual needs, health goals, and treatment preferences
• Provides age-specific, quality, patient-centered care to all patients using the nursing process and standards of nursing practice with sensitivity and respect for the diversity of the human experience
• Maximizes productivity by focusing on goals, purpose and priorities. Completes written reports and projects within appropriate time frames. Reviews tasks, sets priorities, and revises plans for effective time management.
• Assesses, triages, and provides nursing consultation, performs follow-up and care coordination during face to face encounters or using telecommunications technologies during encounters
• Expedites appropriate care and treatment, using critical reasoning and astute clinical judgment especially given the patient may present with complex problems or potentially life-threatening conditions
• Interacts with patients during face-to-face encounters or through a variety of telecommunication strategies in the virtual environment, often establishing long-term relationships
• Other duties, as assigned including On Call responsibilities.
• Pursues lifelong learning to update and expand clinical, organizational, and professional knowledge, skills, and abilities in professional practice
• Collaborates with inpatient and other clinic staff to develop informational/educational materials appropriate for the patient population. Assesses learning needs of patient populations and develops curriculum/content accordingly.
• Utilizes performance improvement methodology to design data collection systems / processes and identifies opportunities to improve care / service for patients.
• Facilitates continuity of care using the nursing process, interprofessional collaboration, and coordination of and access to appropriate health care services and community resources across the care continuum
• Demonstrates leadership by inspiring others to achieve their best and acknowledging the positive contributions of staff in the manner they wish to receive it. Promotes team building. Participates in formal and informal development and evaluation of staff competency.
• Always focuses on patient safety and quality of nursing care during each encounter.
• Applies appropriate nursing interventions, such as identifying and clarifying patient needs, conducting health education, promoting patient advocacy, coordinating nursing and other health services, assisting patient to navigate health care system, and evaluating patient outcomes.

Education Qualifications

• Bachelor’s degree or equivalent from an accredited college/university Required

Experience Qualifications

• Two (2) years of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities

• Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions
• Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, the health care system, the responsibility and accountability for the outcome of practice
• Demonstrated skills in translating complex medical terminology for patients, and answering questions
• Ability to integrate patient care with other members of the interdisciplinary health care team and provide direction or guidance to non-licensed personnel in assigned area of responsibility to ensure quality care
• Knowledge of computer systems and software used in assigned work area
• Ability to apply a professional nursing code of ethics and professional guidelines to clinical practice
• Knowledge of medical and professional nursing ethics and patient privacy rights
• Ability to evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients
• Demonstrated skills in communication and effective interaction with others in challenging situations
• Knowledge in specialty area of practice
• Demonstrated skills in project development/management, if applicable
• Demonstrated skills in teaching, educating, problem-solving, and critical thinking
• Ability to anticipate, assess, plan for, and manage physical, psychological, social needs, and quality of life of the patient and family/caregiver, and provide appropriate support, comfort, and reassurance
• Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; department standards, protocols, policies and procedures governing the provision of nursing care in the assigned work area

Licenses and Certifications

• Basic Life Support (BLS) certificate from the American Heart Association
• California Registered Nurse (RN) license

Physical Demands and Work Conditions
Blood Borne Pathogens

• Category I - Tasks that involve exposure to blood, body fluids, or tissues

These principles apply to ALL employees:
SHC Commitment to Providing an Exceptional Patient & Family Experience
Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.
You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination
• Know Me: Anticipate my needs and status to deliver effective care

#LI-BS1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $68.38 - $90.62 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.