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Night Auditor Jobs
Company | Courtyard by Marriott Boston Downtown/North Station |
Address | , Boston, 02114, Ma |
Employment type | |
Salary | |
Expires | 2023-07-14 |
Posted at | 11 months ago |
Position Overview:
Night Audit is responsible for all functions of the front desk on the overnight shift at the hotel including verifying the accuracy of guest accounts by balancing departmental income and verifying and recording all revenue produced by the hotel’s operation. Night Audit will work alongside and coordinate with Housekeeping and Security to ensure quality service is provided during all overnight hours.
Essential Job Functions:
- Verify that all F&B outlets are closed and run an reports to verify that there are no open checks
- Audit and reconcile daily work and post any corrections if necessary.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Ensure that all rebates are properly logged
- Timely and appropriate communication with management and local authorities during an incident or emergency
- The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description
- Maintain a safe work environment for co-workers and a safe hotel for guests
- Represent hotel management during the overnight hours
- Log house charges and close accounts
- Print necessary reports; close end of the day on all applicable computer systems
- Ensure the house hospitality checks post and correct
- Other duties and responsibilities as assigned
Qualifications
- Ability to communicate effectively with guests and co-workers both verbally and in writing
- Previous Front Desk experience preferred
- Strong organizational skills with attention to detail and strong computer skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Respond to guest requests
- Four-year degree in hospitality or other business related field preferred
- Telephone etiquette skills required
- Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers
Physical requirements of the position and work environment:
- Must be able to stand, walk, sit
- Must be able to bend, stoop, crouch
- Majority of duties performed indoors with a moderate noise level
- Must have good near and far vision
- Must use hands to reach, grasp, handle, pull and push up to 25lbs
- Must be able to hear, talk, smell
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