Night Auditor/Manager, The Statler Hotel

Night Auditor/Manager, The Statler Hotel

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Cornell University’s Statler Hotel has launched a search for a Night Auditor/Manager to join our Front Office Team.

The Statler Hotel employees are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking, while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality.

The Night Auditor/Manager Opportunity:

Night Auditor (75%) - Responsible for reconciling daily revenue for the hotel. Including, but not limited to - reviewing Food & Beverage cashiers' postings, reconciling F&B outlet revenue, voiding transactions as instructed, compiling and creating reports requested by management, ensuring integrity of computer system interfaces by comparing system data, resetting the hotel's Property Management System.

Night Manager (25%) - Responsible for Third Shift operation of the hotel's Front Desk, Bellstand, Housekeeping and Security. Including, but not limited to, processing guest check-ins and check-outs, payment collection, parking and retrieving of guest vehicles, assisting with luggage, guestroom deliveries, resolving guest complaints, responding to emergencies and reviewing Front Office revenue postings.

Shift is 11:00pm - 7:30am.

What We Are Looking For In A Management Team Member:

Statler Hotel leaders are expected to lead with hospitality. We connect with each member of our staff, ensuring staff feel welcomed, comfortable and important. We strive for self-mastery, accepting of ourselves and others, demonstrating empathy, and gratitude. We lead with a servant heart, practicing the fundamentals of LEAD (listen, educate, action and deliver). We engage, intentionally giving our time, talent and heart to those we lead, making sure everyone on our team feels significant, leveraging the power of encouragement. We use a coaching style of leadership, utilizing SMART goals and extending grace as we motivate employees to do their best. We create stories and memorable experiences to inspire our staff.

Qualifications:

• High School diploma or equivalent. Associate's Degree in bookkeeping or accounting is preferred.
• Must have experience working in customer service or client/customer facing roles with three to five years of experience in those settings preferred.
• Highly motivated, dynamic individual with a professional demeanor and superior customer service skills, indicative of a AAA rated Four Diamond hotel.
• Must have valid driver's license.
• Takes pride in presenting a professional, well-groomed appearance and is motivated to be a valuable contributor to our team of professional and student staff.
• Three to five years of experience in night audit or other accounting position is preferred.
• Computer skills are essential, including proficiency in Microsoft Excel, Word, and Outlook.

Rewards & Benefits at Cornell:

This position is a full-time position based in Ithaca, NY, and is eligible for benefits. No sponsorship and no relocation assistance are available for this position. If interested in applying, please submit a cover letter and resume to highlight your interest and experience for the position. Cornell has been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives.

Cornell’s key benefits include:

• Retirement Plans – Employees are eligible for the 403(b) Cornell University Retirement Plan (CURP) which offers superior retirement savings benefits.
• Health Care – Several plan options for Endowed medical, dental, prescription drug, and vision care coverage.
• Wellbeing - Working in a university setting gives you access to our athletic facilities and a plethora of wellness programs, NCAA sporting events, music, art and theater, lectures and other presentations and events.
• Education – Options include the Employee Degree Program, taking classes to enrich your career skills, New York’s 529 College Savings Program, and Cornell Children’s Tuition Scholarship.
• Generous Paid Time Off & Leave Provisions with flexible work options – This includes vacation time, health and personal time, holidays, and parental leave.

To explore the full range of Cornell Employee Benefits further, follow this link: Cornell Benefits

The Statler Hotel & The Nolan School of Hotel Administration:

Located in the heart of a vibrant Ivy League campus, the Statler Hotel is part of Cornell University’s Nolan School of Hotel Administration and is the gateway to Cornell University for many visitors. Inspired by curiosity, the humble spirit of Upstate New York, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only AAA Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, four restaurants and over 16,000 square feet of meeting and banquet facilities.

The Cornell Peter & Stephanie Nolan School of Hotel Administration is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality—marketing, finance, real estate, operations, and more, all applied to the world’s largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day.

Our Statler Family:

We are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking, while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality.

Join Us & Apply Today!

This position is full-time, based in Ithaca, NY, and is eligible for benefits. If interested in applying, we welcome you to include a cover letter with your application to highlight your interest and experience for the position. No visa sponsorship is available for this position.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

University Job Title:

Guest/Client Services Supervisor I

Job Family:

Auxiliary Services

Level:

D

Pay Rate Type:

Hourly

Pay Range:

$22.89 - $25.87

Remote Option Availability:

Fully Onsite

Company:

Endowed

Contact Name:

Lisa Rhoads

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Unique applicable skills
• Education level to the extent education is relevant to the position
• Prior relevant work or industry experience
• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

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EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, and we do not tolerate discrimination based on any protected characteristic, including race, ethnic or national origin, citizenship and immigration status, color, sex/gender, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.

2023-05-26