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Company

Hyatt Place

Address Tampa, FL, United States
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-07-17
Posted at 10 months ago
Job Description
We are looking for a Part-time Night Auditor to join our team!!!! We offer competitive wages, personal leave, health and wellness benefits, and so much more!


Overview


The Front Desk Night Clerk will serve as ambassador to the hotel handling all check-in and check-outs, answering incoming calls while upholding Guest Service Standards. Functions will also include nightly accounting and working as a "Runner" for housekeeping needs during the midnight shift. He/She will compute, classify, and record numerical data to keep financial records complete. The Front Desk Night Clerk will perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. This position may also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.


Key Duties & Responsibilities


  • Restock all printers.
  • Verifies and makes corrections to the Room Rate Report.
  • Review Night Audit checklist and verify that all work has been completed.
  • Review status of assignments and any follow-up action with on-coming Supervisor.
  • Verifies package postings on house accounts.
  • Reconcile telephone calls and miscellaneous accounts.
  • Audit Food & Beverage cashiers work and correct discrepancies.
  • Run Room & Tax verifying that all room rates posted.
  • Audit all miscellaneous charges. (Banquets, Bars etc.)
  • Run daily Flash Reports and distribute accordingly.
  • Verifies that all checks are closed, and closes and logs any open check in the P.O.S. (Point of Sale) system.
  • Run end of day program and close day.
  • Attend monthly department meetings and training sessions as necessary.
  • Post and audit Banquet charges.
  • Process currency exchange and payments to guest accounts.
  • Print express check out folios and distribute.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Backup computer system files.
  • Process adjustments, rebates, paid outs and credits as required.
  • Operate P.M.S. (Property Management System) and maintain security of system.
  • Audit Rooms Cashiers work and correct discrepancies.
  • Check that interfaces are up and running.
  • Document maintenance needs on work orders and submit to Manager/Supervisor.
  • Maintain complete knowledge of, or where to access to following information: a) all hotel features/services, hours of operation. b) all room types, numbers, layout, decor, appointments and location. c) all room rates, special packages and promotions. d) daily house count and expected arrivals/departures. e) room availability status for any given day. f) scheduled daily group activities.
  • Prints Food & Beverage end of day reports.
  • Close P.O.S. after all work is balanced.
  • Pick up, count and maintain bank. Secure bank at all times.
  • Sign out and brief relief.
  • Fill out and deposit payment and corresponding checks.
  • Adjust outside Vendor activity.
  • Input all sales figures into the P.M.S. and balance all accounts (Property Management System).
  • Run morning reports and backup reports and distribute accordingly.
  • Verify Cashiers Report to drop log and paperwork.
  • Read the log book daily, and record all pertinent information in the log book.
  • Record room statistics.
  • Resolve guest complaints, ensuring guest satisfaction.
Education And Experience


  • Basic computer skills required.
  • High School Graduate or General Education Degree (GED)
  • Must be able to work the overnight shift 11pm -7am.
  • One year previous experience in a similar position in a hotel.


Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.


This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.