Network Operations Analyst Iii

JOB SCOPE
Supports the project management needs of Network Operations. Utilizes understanding of both business process and technical capabilities of industry standard tools used to provide relevant and high-quality improvement insights and deliverables. Possesses knowledge in the business unit they support, as well as the ability to acquire an advanced level understanding of the Network Operations organization's systems and capabilities.
DUTIES AND RESPONSIBILITIES

• Analyze documents and input financial and technical information in provided template.
• Facilitate communication between business unit and Network Operations from initial requirements to final implementation.
• Locate and define new process improvement opportunities.
• Develop high quality graphs, reports, and presentations of data results.
• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Perform special projects as needed and other duties as requested by supervisor.
• Provide project management support for Network Operations: Generate high quality project communications that provide operational visibility to the business unit.
• Be a change agent, driving tasks, milestones and deliverables such that projects are delivered successfully.
• Work on multiple projects as a project team leader.
• Analyze and forecast budget items.

BASIC / MINIMUM QUALIFICATIONS

• Minimum five (5) years of experience project management tools, such as SmartSheet, Excel, SharePoint, and/or Confluence
• Bachelor's Degree in Mathematics, Computer Science, Information Management or Statistics, Business Administration, or related field and / or equivalent work experience
• Minimum five (5) years of experience using MS Office

ADDITIONAL JOB QUALIFICATIONS

• Communicate orally and in writing in a clear and straightforward manner.
• Forecasting experience.
• Strong collaboration and communication skills
• Knowledge of cable, voice and data communications networks, and associated elements
• Able to work independently.
• Ability to effectively manage multiple competing priorities.
• Prioritize and organize effectively.
• Leadership/project management experience.
• Proficient at process and procedure writing.
• Ability to present complex information in an understandable and compelling manner.
• Strong analytical skills with the ability to collect, organize, and analyze a significant amount of information with attention to detail and accuracy.

PREFERRED QUALIFICATIONS

• Network Operations experience
• Develop and implement data collection systems that optimize data accuracy and quality.

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $75,200.00 to $120,000.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.