Multi-Site Revenue Cycle Biller

JOB OVERVIEW:

Enjoy a work / life balance while working remotely from home! Review and execute the billing, claims and payment processes for Multi-Site clients to help departments resolve their revenue cycle challenges. As the Revenue Cycle Biller, you will work directly with our Multi-Site Practices to understand and support their existing processes to manage accounts, while providing expert level support and communication to help improve insurance collections.

KEY RESPONSIBILITIES:

• Other duties as assigned
• Notify and document challenges and opportunities for improvement to review with your Multi-Cycle Revenue Cycle Leader and Regional Leader
• Must respect and maintain confidentiality following strict HIPAA/PHI regulations.
• Manage Denials and Claim Adjudication whenever necessary or within the parameters of the client’s needs
• Ensure the highest level of customer service by demonstrating thorough knowledge of Dental Revenue workflows and effective communication
• Operate within the dental industry’s Best Practices when managing accounts
• Ensure maintenance and retention of clients by meeting all Brand Promise Expectations
• Attend all team meetings, Office and Multi-Site Revenue Cycle Leader 1:1 when scheduled
• Manage and facilitate revenue cycle workflow for Multi-Site client base

MINIMUM WORK EXPERIENCE: 2 years dental knowledge, 2-3 years of progressive dental claims management, streamlined billing processes and/or Dental Front Office experience a plus.

PREFERRED EDUCATION: High School Diploma or equivalent.

PERFORMANCE REQUIREMENTS:

Typically, to advance to a new job level, eAssisters must demonstrate professional behavior and should consistently be at the high-end of meets expectations or consistently exceeds expectations.

• This role is all encompassing and will require candidates to perform duties that include all areas of Revenue Cycle Management in order to meet the needs of the practices we service.

Ideal candidates should exhibit a high interest in learning new programs and Practice Management Software.

TRAVEL / PHYSICAL DEMANDS:

100% remote

Who We Are

eAssist is the nation's leading platform for remote dental billing and patient billing services for dental offices. We were co-founded by a dentist who understands what other dentists need. eAssist currently serves over 2000 dental practices through a unique proprietary technology platform that connects dental practices to vetted dental billing professionals, allowing practice owners to fully outsource their billing department.

eAssist was recently certified as a 2020 Great Place to Work and has been featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the last 7 years in a row! We were also just awarded #10 on Fortune's Great Place to Work for medium-sized Health Care and Biopharma!

What makes us so unique? We are 100% remote. This means we are truly able to find the best of the best to join our employee team and they get to do what they love from the comfort of their home office.

Please check out what people love about us and our platform on Glassdoor:

Who You Are

We’re looking for that one of a kind person who will stand out of the crowd of applicants. The type of person who doesn’t sit around and wait for direction, but actually begins projects independently. You feel compelled to take action without requiring additional prompting from managers. If you see a challenge you embrace it head on and you love to test your limits. You’re the first person to volunteer for a difficult task and don’t need much direction. You know how to move past difficulties and find alternative solutions to accomplish your objectives. If you are all of these things and more then we’d love to meet you!

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