Medical/Dental Receptionist-Multiple Locations

Join Peninsula Community Health Services (PCHS) in making a difference in people's lives and the surrounding community every day. PCHS exemplifies a culture of community service that is Patient Driven, Empathetic, and Staff Empowered. We are, a Federally Qualified Health Center supporting access to healthcare services (medical, dental, pharmacy, behavioral health) for Kitsap County, Mason County, and Rural Pierce County.

Our Mission
PCHS exemplifies a culture of community service. Our patients come from all walks of life. PCHS services are available to our patients without regard for ability to pay.

Our Vision
PCHS strives to eliminate healthcare disparities in our community. We have medical and dental clinics located throughout Kitsap and Mason and rural Pierce County and a dedicated team working together to create a care plan that’s right for you. We also bring that care directly to our patients who can’t easily make it into our traditional clinics through our mobile clinics, school-based health centers, and by partnering with our community service agencies to deliver care on their premises.

Our Guiding Principle
Here at PCHS, our guiding principle is to see and value every person. We believe all patients have the right to be treated with respect and dignity with an acknowledgment that this includes their cultural, social, spiritual, and personal values and beliefs.

Our Core Values
Every member of PCHS stands by our Core Values: Patient driven. Empathetic. Staff Empowered.

We are an employer of choice because we offer:

• Wellness benefits
• School loan repayment potential (providers only)
• Full comprehensive benefits including, health, life, disability, 403(b), CME allowance (specified positions), and more…
• Mission-driven—be a part of a group that truly cares about their community and has the goal to give back
• Four- or five-day work weeks and flexible schedule—allows plenty of time for work/life balance (clinical staff only)

Benefits and Compensation

PCHS offers a wide variety of benefits through a customizable cafeteria plan. In addition to receiving employer-paid basic life and long-term disability insurance, eligible employees can choose between several employer-subsidized health insurance plans and YMCA and Costco memberships. PCHS also offers a 403(b)-retirement plan, pet insurance, and legal and long-term care plans, among others.

For pay equity purposes, PCHS calculates salaries based on a wage scale that incorporates a standardized approach to compensation. Accordingly, PCHS does not engage in salary negotiations for non-provider staff.
Range $15.87-$20.10

Job Summary
The Medical/Dental Receptionist is responsible for assisting the medical/dental department in the proper management of patient flow, including answer calls, scheduling appointments and assisting patients.

Essential Duties and Responsibilities

• Create and update patient demographic and other administrative information, color code charts as appropriate
• Register and check in patients and alert care team of their arrival
• Other duties as assigned
• Familiar with using electronic health record (Ex. Athena and NextGen)
• Ensure reception area and clinic is tidy and presentable throughout the day
• Greet and welcome patients as soon as they arrive and assist with any service issues
• Coordinate patient flow, keeping patients informed of expected wait times as necessary
• Responsible for scheduling all appointments, confirming next day’s appointments and rescheduling as needed
• Collect copay, coinsurance, or patient balances and provide receipts

Supervisory Responsibilities
This position has no direct reports.

Qualifications

• One (1) year customer service experience (preferred)

Equal Opportunity

Peninsula Community Health Services is an equal opportunity/Affirmative Action employer and does not exclude persons from employment or application for employment from receipt of or participation in programs, activities, services on the grounds of race, color, sex, national origin, age, military status, marital status, religion, the presence of a physical, mental, or sensory disability, sexual orientation, gender identity, genetic information, victim of domestic violence, sexual assault or stalking, or any other characteristic protected by federal, state or local law.
COVID-19 Vaccination

PCHS requires that all employees be fully vaccinated against COVID-19. All offers are contingent and your vaccine status will be verified at onboarding.