Medical Staff Coordinator (Remote)

MEDICAL STAFF COORDINATOR
About the Company:
Guardian Medical Direction is a physician owned company that launched in 2021 with the main goal of providing medical oversight to non-physician business owners in order to help increase access to healthcare across the US. We are seeing more and more non-physician healthcare providers striving to work within their own scope of practice, but unfortunately are not able to do so without the correct oversight structure in place. Historically, this medical oversight has been poorly regulated and inconsistent. Guardian Medical Direction has developed its proprietary platform, GuardianMD, to set a new standard of care in medical oversight and medical direction by providing a technology platform that allows non-physician healthcare business owners to launch and scale their practices.
Our Vision
To bring joy to a safer, healthier, and more productive world through access to affordable and informed healthcare.
Our Mission
We exist to provide world-class education and oversight in the healthcare industry through digital innovation and disruptive applications. Our goal is to develop & deliver services that are affordable, relevant & informed in partnership with healthcare providers to increase access to lifesaving healthcare products and services.
Medical Staffing Coordinator Position:
Guardian Medical Direction (GMD) is seeking a talented and driven Medical Staff Coordinator (MSC) to join our team. The role of the MSC encompasses a range of strategic and administrative responsibilities focusing on the daily operational activities that support and develop the nation’s best team of medical oversight providers. This includes the recruitment, onboarding, training, license verification and scheduling of our Medical Staff team as well as working closely with our Client Support teams to provide exceptional service and support to GMD clients.
Minimum Qualifications:

• BS/BA Degree from an accredited college or university
• Possess a working knowledge of recruitment management systems
• Exceptional communication and organizational skills
• 2-3 years of healthcare operations experience
• Ability to work both collaboratively and independently
• Think strategically while focusing on tactical execution

Detailed Responsibilities:
The essential functions include, but are not limited to the following:

• Monitor and maintain all aspects of a clinician’s professional information, licensure, insurance, and availability, as well as any ongoing training and education
• Evaluate the quality of services being provided and identify areas that need improvement
• May work on special projects or other duties as assigned
• Works with clinicians or staffing partners to obtain required new hire paperwork and credentialing documentation to include background checks, licensure verifications, and education/employment verifications for clinician as required.
• Conduct initial interviews to vet the most qualified candidates
• Outreach to clinician for discrepancy and missing information
• Communicate with clients, client support team, or clinicians on issues proactively
• Manage day to day operations of the Guardian MD’s Oversight and Telehealth platform
• Maintain an open recruitment pipeline while continuing to engage with physician and advanced practice candidates already in process
• Provide leadership with up-to-date reporting on recruiting pipeline as well as on the onboarding process
• Provide clarification to clinicians on any questions about their assigned clinics

Required Soft Skills And Technical Skills
We work in a fast-paced, technology driven industry. So, it is important that the candidate possesses the following:

• Demonstrated ability to build and maintain relationships
• Customer relationship management skills
• Knowledge and skill in various communication styles and techniques
• A strong desire to learn new technologies and applications quickly
• Excellent written and verbal communication skills
• Ability to learn and navigate digital health and technology platforms including mobile applications
• Excellent organizational skills with the ability to pay close attention to detail
• Flexible, creative, and able to work in a non-structured developing work environment

The ideal candidate will have experience with most if not all of following technical applications:

• Project Management Software (ClickUp)
• Various other web applications as needed
• Google Suite (Gmail, Meet, Docs, Sheets, Slides, Calendar)
• Application Tracking Systems
• Microsoft applications (Word, Excel, PowerPoint)

Our greatest asset is those who want to serve. If you are interested in joining our growing team to provide support and education to our fellow healthcare professionals, we would love to have you!
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.