Medical Receptionist Jobs

We are looking for a Medical Receptionist to join our team. This candidate will serve as a secondary telephone person, directing all calls to the appropriate person. Acts as a host/hostess, warmly greeting patients and notifying the appropriate staff members of their arrival. Demonstrates sensitivity to patients needs and requirements. Demonstrates superior telephone and interpersonal skills. Must present professional decorum at all times.

Telephone and Greeting

• Makes appointments on as-able basis.
• Answer telephone calls promptly and in a friendly manner.
• Triages all calls to appropriate personnel.
• Welcomes patients.

Chart Administration

• Enter Meditech numbers if required.
• Enters referring PCP in the patient’s electronic medical chart.
• Registers all patients and checks insurance information as well as other demographics.
• Makes certain that patient records/EHR records are available and encounter form is attached.
• Verify referral and print off from POS machine when patients arrives for appointment.
• Verify spelling of patient’s name in EMR.
• Verify insurance eligibility for each patient on current visit.
• Keeps loose notes on file to a minimum and help files charts when able.

Other Responsibilities

• See that the phone is answered before the third ring at all times. Collect and respond to messages left on the voicemail.
• Backs up check-out and other staff when needed.
• Keeps waiting room free of expired magazines, litter, and keeps organized.
• Printing schedules for all providers on a daily basis.
• Reviews Medical records for next day’s appointments.

Check Out Responsibilities

• Balances money before lunch and at the end of the day. If payments are not balanced, leave notice to billing. All change is to be counted daily and documented and locked up in the safe at the end of the day. Keep daily log of cash in each office.
• Create TOS money sheet at end of the day. Verify all money against printed sheet.
• Initials encounter forms.
• Collects fee for services.
• All checks are to be stamped with the DEPOSIT stamp.
• Ensures patient satisfaction.
• Explains all fees and patient financial responsibility.
• Patient Check- Out
• Schedules return appointments for follow-up accurately.
• Provides any special instructions to patients upon leaving such as lab slips.
• Writes out next appointment on card accurately.
• Place in sealed batch bag and log in batch folder. Send to business office in locked courier bag.
• Processes patients at conclusion of visit. Reviews encounter sheets for correct changes, diagnosis marked, provider signature and follow up appointment.

Administrative

• Fluency in English / Bilingual fluency preferred
• Maintains a ONETeam mindset using the foundation of our core values, the 3Ps Positivity, Productivity, and Professionalism.
• Scan required documents into patient’s electronic chart.
• Turn off computer at end of day.
• 2 years’ experience in a medical office/physician practice
• Checks the reschedule and appointment.
• Check APDERM smart mail and respond accordingly to any requests.
• Assist in general office duties and other duties as required.
• Check all offices out boxes throughout the day even if the provider is not working.
• Superior written and verbal skills
• Support APDerm’s mission and culture of high-quality standards by carrying out applicable policies, procedures and established industry standards, laws and regulations. Examples include adhering to privacy and data protection practices, ensuring a safe workplace, and reporting observed or suspected behavior and actions that do not meet APDerm standards.
• Performs other duties as required.
• Ability to multi-task / prioritize
• Superior problem-solving skills
• Creates appointment recalls in Athena for future visits.
• Enter MEDITECH numbers in patient’s electronic chart.
• High School Diploma / GED equivalent required
• File charts accurately.
• Complete Administrative Proficiency (MS Word, Excel, Powerpoint, Web-based applications, email, HRIS systems)
• Complete all assigned required training by the deadline including, but not limited the Code of Conduct, Privacy & Data Security, and OSHA.
• Empathy

At Adult & Pediatric Dermatology, PC, we are dedicated to creating a caring, professional, patient-centered experience for state-of-the-art medical, surgical, and aesthetic dermatology and dermatopathology. By treating every patient as an individual, we seek to customize a plan of care to match each patient’s needs and priorities. We strive to deliver exceptional dermatologic care by making comprehensive dermatology services available and accessible to our patients within their communities. We support our primary care healthcare providers with easy access and rapid communication. We empower our patients with information to participate in the goal of achieving healthy skin. Our highly trained providers and staff work as a team to provide excellent, coordinated, cost-effective dermatology care.

Our team members enjoy a world-class benefits plan with a broad range of options including

• Healthcare Savings Account (HSA)
• Medical plans with HMO or PPO options
• Additional benefit options such as short-term disability, accident, Life Insurance
• 40% off Cosmetic Services and retail products & free Botox
• Great career path for Medical Assistants
• Pet Insurance
• Tuitution Reimbursement
• 401k plan with generous match
• Dental plan
• Employee Referral Bonus Programs