Medical Receptionist Jobs

At Aylo Health (formerly Eagles Landing Health), we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenient. Because healthy people can do amazing things!

We offer a work environment that values the creation of lifelong relationships, while also providing opportunities for growth and career development. We strive to care for each other with the same passion with which we care for our patients. Aylo Health offers competitive pay to team members who provide high-quality care, while delivering an exceptional patient experience.

JOB SUMMARY:

Under direction of the Office Manager, the Front Desk Receptionist essential duties include providing excellent

customer/patient services via phone and in person.

ESSENTIAL FUNCTIONS:

• Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
• Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors
• Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry
• Assist with other duties as assigned
• Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements

QUALIFICATIONS REQUIRED:

• Regular and reliable attendance is an essential function of the position
• Computer literate with entry level working knowledge
• High School graduate or equivalent required, Medical Receptionist Certificate a plus
• 1-3 years of experience medical office receptionist experience; Medical Receptionist Certificate a plus
• Ability to work independently or with a team
• Professional appearance
• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
• Excellent communication skills
• Positive attitude
• Duties require professional verbal and written communication skills

BENEFITS:

• Paid Time Off and Paid Holidays
• 401K with company match
• Childcare assistance, up to $500 per month/child
• Medical, dental, and vision insurance
• STD, LTD, Life Insurance

Aylo Health is an Equal Opportunity Employer