Medical Office Receptionist - Trinity Medical Associates - Maryville

Responsibilities

Trinity Medical Associates - Maryville, a division of Summit Medical Group, is seeking a Medical Office Receptionist to join their practice. This is a Full-time opportunity.

Responsibilities: (List does not include all duties assigned)

• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Adheres to the corporate compliance plan and policies.
• Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)
• Assists with charge entry and/or coding issues, if requested.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Attends meetings, as required.
• Sorts and delivers mail, medical records, and other correspondence.
• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
• Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
• Maintains computerized scheduling and follows office scheduling policies.
• Maintains work area in a neat and orderly manner.
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Performs related work, as assigned.
• Files charts and coordinates lab work, as requested.

Qualifications

Education

High School Diploma, or equivalent, required.

Experience

Prefer one year experience in a medical office setting.

Overview

About Summit Medical Group

Summit Medical Group is East Tennessee’s largest primary care organization with more than 400 providers at 87 practice locations in 18 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com

In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Furthermore, Summit Medical Group hires only non-tobacco users. Pre-employment drug testing will include testing for nicotine, and only candidates who pass the drug test will be considered eligible for employment.