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- Front Office Medical Receptionist
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Company | Peppes Pizza |
Address | Denton, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Restaurants |
Expires | 2023-05-24 |
Posted at | 1 year ago |
Description
- Inputs all patients’ information into VISTA/CPRS.
- Support patient enrollment and retention in appointments, follow-up visits or nurse visits.
- Schedule clinic appointments.
- Fulfill compliance requirements of the Office of Inspector General (OIG), Joint Commission (JC), Environment of Care (EOC) oversight, lab compliance and other related items.
- Actively assists with the administrative support related to patientcare.
- Must provide excellent customer service to each veteran, both in person and over the phone, as well as to fellow colleagues and clinic visitors.
- Answers phones and timely relays messages.
- Participate in the clinic’s outreach events to help support the clinic’s enrollment initiatives.
- Check patients in and/or out of the clinic.
- Verifies any and all clinical reminders “due” at the time of each patient visit are completed prior to check out.
- Remain focused on achieving excellent clinical outcomes through data input accuracy and within the specified VA guidelines.
- Embrace and support new initiatives, whether clinical or operational.
- Demonstrated high quality customer service & organization skills
- Minimum, 1-year experience in a clinical or call center environment (preferred).
- Energetic and optimistic demeanor
- High School Diploma/GED or equivalent education
- Proficiency in written and spoken English.
- Strong computer skills, EMR experience preferred
- Current certification in Basic Life Support (must be renewed periodically as specified by the certifying agency – AHA valid for two years, e.g.) and in ACLS as specified by individual VAMC contract
- Must be credentialed and remain in good standing through the Veterans Health Administration (VA).
- This is considered a safety sensitive position.
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