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Medical Receptionist- San Antonio
Company | Texas Health Action |
Address | San Antonio, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-04 |
Posted at | 10 months ago |
Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with an expertise in serving LGBTQIA+ people and those impacted by HIV. THA's programs include Kind Clinic, Waterloo Counseling Center, and TeleKind (telemedicine services). Read more about THA here: http://texashealthaction.org.
- Safeguard patient privacy and confidentiality
- Greet patients, answer incoming calls and handle inquiries
- Maintain stock of forms and office supplies
- Manage incoming and outgoing post
- Maintain and manage patient records
- Create processes and systems that benefit clinic flow
- Ensure patient information is accurate including billing information
- Move patients through appointments as scheduled
- Report statistics as required
- Register patients according to established protocols
- Schedule patient appointments
- Ensure reception area is well maintained, neat and clean
- Complete other clerical duties and office tasks as assigned
- Inform patients of medical office procedures and policy
- You value great benefits and a mission driven work culture
- You like to plan, but you are ok with plans changing and can effectively help others manage change
- You are the model of the organization’s values and people can readily point to you as an example of how to ‘be’
- Excellent verbal and written communication skills
- You are able to organize daily workload by priorities
- Ability to lift and carry up to 25 pounds on a regular basis
- Listening is one of your key strengths. You are also able to manage highly confidential information and situations with the utmost discretion
- You “love” what you do
- You have great attention to detail while able to see the bigger picture
- You consistently meet or beat deadlines in a fast-paced, quickly changing environment
- You balance People and Process
- Your friends describe your personality as “positively contagious”
- You understand when it is prudent to seek outside expertise
- Ability to perform physical tasks related to office administration (such as seeing, sitting, typing, standing, walking, turning, reaching, bending, stooping, and turning during the course of the day)
- You are adaptable and able to manage change
- You have a passion and connection to the communities we serve
- High School Diploma
- 1 year experience in a medical setting
- Knowledge of computer and relevant software applications
- Knowledge of general administrative and clerical procedures
- Knowledge of medical terminology, procedures and diagnosis
- Prior experience in a non-profit organization
- Working knowledge of electronic medical record software
- Working knowledge of healthcare insurance preferred
- Bilingual: English and Spanish
- Prior experience working with historically underserved populations
- Working knowledge of HIPAA regulations
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick & Holidays)
- Life Insurance (Basic, Voluntary & AD&D)
- Training & Development
- Retirement Plan (403b)
- Disability (Short Term & Long Term)
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