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Medical Interpreter Jobs
Company | Denver Health |
Address | , Denver, 80204, Co |
Employment type | FULL_TIME |
Salary | $21.15 - $30.24 an hour |
Expires | 2023-07-20 |
Posted at | 11 months ago |
We are recruiting for a Medical Interpreter to join our team!
We are here for life’s journey.
Where is your life journey taking you?
Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:
Humanity in action, Triumph in hardship, Transformation in health.
Education:
Work Experience:
Knowledge, Skills and Abilities:
Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For read more about our commitment to diversity visit:
We are here for life’s journey.
Where is your life journey taking you?
Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:
Humanity in action, Triumph in hardship, Transformation in health.
Department
Language ServicesJob Summary
Under general supervision, interprets either over the phone, on video in a call center setting, or in person for medical staff and for limited English proficiently patients and their families requiring language assistance. Interpreters follow policies & procedures including the ethical codes that protect the confidentiality of information. Accurately interprets both the content and the spirit of the communication without adding, omitting, editing, or changing the information. Interpreters will seek clarification as needed. Expertise with medical terminology and vocabulary strongly preferred. Medical Interpreter experience strongly preferred.
Essential Functions:
Under general supervision, interprets either over the phone, on video in a call center setting, or in person for medical staff and for limited English proficiently patients and their families requiring language assistance. Interpreters follow policies & procedures including the ethical codes that protect the confidentiality of information. Accurately interprets both the content and the spirit of the communication without adding, omitting, editing, or changing the information. Interpreters will seek clarification as needed. Expertise with medical terminology and vocabulary strongly preferred. Medical Interpreter experience strongly preferred.
Essential Functions:
- Demonstrates communication skills, working knowledge of anatomy, medical terms related to diagnoses, procedures, medical interventions and symptoms by accurately conveying information between the patient and the care provider. (15%)
- Accurately interprets both the content and the spirit of the communication and seeks clarification, as needed. Does not add, omit, change or edit information. Interpreter remains as the voice of the provider and patient only. (15%)
- Excellent phone etiquette, and timeliness in routinely responding to interpretation requests within 15 minutes. (15%)
- Establishes and maintains effective, professional working relationships with callers, patients, clients, staff, and the public. (5%)
- Practices interpretations in a manner complying with the Medical Interpreter Code of Ethics. Professional boundaries and patient confidentiality are maintained. (15%)
- Identifies and addresses learning needs through in-service attendance, reading and other education opportunities. (5%)
- All interpretations can be done via phone, video, or face to face, with exceptional customer service. (15%)
- Works under pressure and remains calm and polite in difficult provider/patient situations. (15%)
Education:
- High School Diploma or GED required.
- Must be fluent in English and Spanish and pass a medical interpreter assessment test.
Work Experience:
- 1-3 years of language interpreter or language teaching experience required.
Knowledge, Skills and Abilities:
- Excellent customer service skills.
- Exceptional timeliness in routinely responding to interpretation requests.
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Ability to communicate effectively.
- Fully fluent in English and Spanish and pass a Medical Interpreter assessment test (Required).
- Working knowledge of Microsoft Office Suite (Outlook, Word, Excel).
- Epic EMR experience (Preferred).
- Knowledge of call center technology.
Shift
Varies (United States of America)Work Type
RegularSalary
$21.15 - $30.24 / hrBenefits
- State-of-the-art facilities
- Competitive pay
- Outstanding benefits
- Professional clinical advancement program
- Shared leadership and advancement opportunity
- National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer
- Education opportunities
- Participation in evidence-based projects
- Public Service Loan Forgiveness (PSLF) eligible employer
- Immediate retirement plan matching
Our Values
- Stewardship– We use resources responsibly
- Relentlessness– We fight for everyone
- Compassion– We care for everyone
- Excellence– We are better every day
- Learning– We educate the next generation
All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.
As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.
Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.
We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).
Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For read more about our commitment to diversity visit:
https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion
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