Medical Director, Care On Demand

At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!

A bit more about this role:

In addition to starting a new health plan, Devoted Health, Inc has launched Devoted Medical, an innovative, world-class, virtual care delivery program across the country. The purpose of Devoted Medical is to provide the care that our patients need that is not currently available between a member’s PCP and the hospital. This includes providing virtual, urgent, and mobile care delivery that operate 24/7 and ensures that all members of Devoted Health have a way to access care.

We are currently seeking a Medical Director for our Care on Demand program to further develop the clinical model and ensure excellence on key performance indicators while being consistent with Devoted’s values of treating every member like family.

This represents an amazing opportunity for an ambitious clinician-leader with an entrepreneurial streak. As the Medical Director for Care on Demand, you are responsible for building a team and an operation to handle the acute needs of our membership. Specifically, you will provide clinical leadership for the 3 layers of Devoted’s Care on Demand program: (1) inbound triage and appropriate dispositioning of clinical symptoms by RN staff; (2) virtual urgent care delivered by Nurse Practitioners (NPs); (3) mobile/virtual observation unit for multi-day care of acute clinical issues (e.g. CHF exacerbation or complicated infections) by an interprofessional team.

In short, we want to meet the care needs of our members before they feel compelled to use the emergency room unnecessarily. Building our Care on Demand solution is a critical part of the long-term success of Devoted Medical as we progress on our journey to provide comprehensive virtual and in-home care for our membership.

On a day to day basis, you’d be responsible for:

Attributes to Success:

Skills and Experience:

If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you!

Salary Range: $285,000 - $325,000 annually

Our Total Rewards package includes:

The salary and/or hourly range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, years of relevant experience, education, credentials, budget and internal equity).

Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.