Medical Billing Specialist Jobs

Please be advised, if you are viewing this position on Indeed, that the salary rate/range set forth herein was provided by Indeed. Concentra's market specific rate/range will be provided during the interview process.

Do you want to use your problem solving skills and knowledge of finance to help heal America's workforce? At Concentra, we serve more than 500 medical centers and 130 onsite clinics nationwide. Concentra colleagues remain fueled by our driving purpose: to provide outstanding patient experience by delivering the highest quality healthcare in an efficient, affordable, and caring manner. We do this by putting all customers first.

Responsibilities

Position Summary

Performs a variety of basic to complex processing tasks related to ensuring timely and accurate billing and reconciliation of discrepancies. This includes electronic, paper and invoice billing, as well as re-billing tasks. The position requires excellent communication, customer service and organization skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Business Office practices, policies, and procedures.

The Details

• Provide solutions to resolve billing questions for clients and respond to client communication promptly and efficiently
• Process daily occupational medicine and employer service original billing. This includes EDI, paper, spreadsheet, and client invoicing, as well as any approved exception billing requests for customers.
• Process routine rebill cycles for central business office
• Monitor trading partner portals for missing attachments, rejections or denied claims to identify root causes, fix and bill both timely and accurately
• Provide support in training new employees and assisting peers
• Issue customer/payer invoices and send to clients/partners through various channels (mail, email, etc.). Manage the status of client accounts and identify inconsistencies
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education/Credentials

• High school diploma or GED equivalent
• Some college or specialty training in medical billing or equivalent job relevant experience preferred

Job-Related Experience

• Experience with multiple locations, and knowledge of CPT/HCPCS and Diagnosis coding
• Customarily has at least one or more years of experience with all billing functions in revenue cycle

Job-Related Skills/Competencies

• Ability to work independently
• Ability to assist peers
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• Strong attention to detail
• Ability to communicate effectively
• Ability to handle multiple tasks, projects, duties, and priorities
• Intermediate knowledge and skills in Microsoft Office Suite, specifically Excel
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Excellent writing and documentation skills
• Ability to work all billing requirements and reports
• Excellent computer, organizational and planning skills
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

Additional Data

Employee Benefits:

• Commuter Benefits
• 401(k) Retirement Plan with Employer Match
• Paid Time Off & Extended Illness Days Offered
• Dependent Care Spending Account
• Life & Disability Insurance
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Tuition Reimbursement
• Colleague Referral Bonus Program
• Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans