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Medical Assistant Lead Jobs
Company | Pediatric Associates |
Address | Palm Beach Gardens, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-29 |
Posted at | 10 months ago |
Pediatric Associates was founded in Hollywood, FL in 1955. The same clinician-led, evidence-based, medical home passion is a unifying driver for those who join Pediatric Associates Family of Companies. The Pediatric Associates Family of Companies is a growing team of Pediatricians and Pediatric Care Teammates who are excited to be part of the first nationwide Pediatric Primary Care Medical Home. We further our uniqueness by ensuring the clinician voice is leading our medical home innovations.
- Proficient in lab services including phlebotomy, lab sample collection, quality controls, proper lab processing with documentation and reporting to clinician as outlined per policy.
- Supports practice manager and PA management in the training, development and competency evaluation of the Medical Assistant staff, the monitoring of patient visit time and experience, office, staff compliance to organization’s infection prevention program, medication management, vaccine cold chain handling and storage, and ensure appropriate stock levels of clinical supplies.
- May assume all clinical administrative responsibilities in the absence of the Practice Manager.
- Maintains high quality patient experience, welcomes patients; ensures a safe patient environment, office and exam room cleanliness and appropriate supplies and equipment for patient care in adherence to infection control policy and procedures.
- Performs proper patient identifiers, buddy process validation as per policies, and performs proper vaccine and medication administration to include intramuscular, intradermal, subcutaneous injections with post observation.
- Performs and documents vaccine and medication reconciliation with patient and state registry; provides written vaccine information statements, education of patients/parents prior to vaccine and medication administration.
- Prepares patient for clinician examination, ensure clinician orders performed and accurately documented. Performs with clinician supervision and assist clinicians in necessary age-appropriate vision, hearing screenings, electrocardiograms with repeat as needed, suture removal, ear lavage, urine cauterization, ear-piercing, wound care, specialty procedures and emergency response with proper clinician supervision.
- Performs and documents patient’s intake vitals to include but limited to height, weight, temperature, blood pressure, pulse and respiration rate; repeat and notify clinician of any abnormal findings.
- Ensures and adheres to vaccine cold change management with proper handling, storage, preparation and administration to include reporting vaccine excursion.
- Interviews patient based on age appropriateness and/or specialty needs with accurate documentation and update medical records to include chief complaint, current medications with drug name, dosing, route, medication and food allergies with reaction and severity, vaccine, medical, surgical, family, social histories, any barriers to care and home status. Obtains necessary medical records, consultation notes, hospital inpatient and/or ED discharge records, diagnostic and laboratory results for clinician review and treatment follow-up as needed.
- Completes patient follow up and tasks assigned to meet patient needs such as answers phones, handles correspondence, provides clinician with necessary information for prescription refill requests, obtains medication pre-authorization, assists with patient referrals and patient form completion to include DME, therapy, school clearance, sports and medication forms, arranges home, hospital care, procedures and follow-up appointments, etc.
- Active BLS certification required
- MA Diploma/Certification required OR a minimum of 3 years of MA experience will commensurate Diploma/Certification requirement
- MA Certification preferred
- Ability to multitask in a fast-paced environment
- Excellent interpersonal, organizational and customer service skills to support and reassure pediatric patients and their families
- Maintain effective working relationships with patients, employees and the community
- Ability to plan, prioritize and organize
- Ability to communicate clearly both written and verbally
- Critical thinking to include emergency situation
- Ability to lead and influence change with a team
- Knowledge of medical safety practices and standards
- Proficiency in electronic health recordkeeping systems
- Knowledge of basic medical terminology, and immunization
- Travel to other office locations as needed with reimbursement outlined per company policy
- Operating computer
- Patient-facing, direct patient care
- Indoor work, Excessive noise, Exposure to hazards
- Ability to wear Personal Protective Equipment (PPE)
- Reach outward, Manual dexterity, Reach above shoulder
- Lift/Carry 20 lbs. or less, Push/Pull 41-200 lbs.
- Sitting, Walking, Crawling, Squat or kneel, Bending
- Vision, Sense of sound, Sense of touch
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