Medical Assistant- Clinic Physician Practices

Purpose/Description-

The Medical Assistant is responsible for:

• Performs phlebotomy on patients, processes clinical specimens, and prepares specimens for analysis
• Assisting the physician with basic patient care and medical procedures
• Assisting site managers with directing patient flow, inventory, and following up on labs
• Provide unparalleled customer service to our patients, adhering to established protocols and work processes, and successfully managing volume without ever compromising quality
• Ensuring site lab compliance with Department of Health (DOH) Regulations

Education and Experience-

Education:

• Passion for helping others in an urgent care environment
• Must exhibit passion for outstanding results and compassion for those we work with and serve
• Excellent communication and bedside manner
• Able to conduct EKGs
• Happy and positive thinking, able to project this attitude around others
• Flexible with full-time work schedule including weekends
• Skill in using a PC required
• Strong organizational, problem solving, communication and interpersonal skills required
• Flexible & adaptable nature to work in a continuously evolving environment
• Graduation from an accredited Medical Assisting program, CMA suggested or Associates degree with a healthcare focus suggested
• High school graduate or G.E.D. equivalent.
• Team player
• Knowledge of third party payor requirements preferred
• Comfortable with phlebotomy, preferably over 100 blood draws
• Strong aptitude for detail, and ability to work independently, required

Experience:

• 4-6 months of experience as an MA

Duties and Responsibilities-

Essential Duties:

• Providing compassionate care to our patients
• Ensuring Department of Health (DOH) compliance of site lab and exam rooms which may include but is not limited to: logbook maintenance, checking for expired medications and supplies, proper handling of specimen etc.
• Assisting the physician with basic patient care and medical procedures within the Medical Assistant (MA) scope of practice, which may include but is not limited to: rapid strep, UA, EKG, procedure set ups, etc.
• Patient blood draws.
• Assisting with training and acclimation of new hire MAs
• Helping maintain a clean, courteous, and professional working environment
• All other duties as assigned
• Ensuring the site is fully stocked with supplies

Other Skills:

• Excellent interpersonal and communication skills, both verbal and written.
• Ability to effectively collaborate with interdisciplinary teams.
• Proficient in use of computer including MS Office applications.
• Strong problem solving, decision making and time management skills.
• Ability to manage complex operations and diverse personnel.

Knowledge:

• Must demonstrate strong customer service, organizational, technical, and communication skills.
• Ability to handle multiple priorities and concerns easily while working in a busy, multidisciplinary setting.
• Knowledge of medical terminology.
• Must have basic computer knowledge, keyboarding skills, and office equipment.
• Ability to work both within a team setting and independently, utilizing time effectively with a minimum of supervision.

Coquille Valley Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Coquille Valley Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Coquille Valley Hospital expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Coquille Valley Hospital’s employees to perform their job duties may result in discipline up to and including discharge.