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Company | Ochsner Lafayette General |
Address | New Orleans, LA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-09-17 |
Posted at | 9 months ago |
We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed – our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
- Strong interpersonal and customer service skills.
- Clinical knowledge.
- Proficiency in using computers, software, and web-based applications.
- Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
- Performs other related duties as required.
- Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
- Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
- Completes appropriate documentation including patient registration if necessary.
- Ensures the patient and provider are prepared for the visit.
- Supports the patient and provider throughout the patient visit.
- Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
- Provides excellent patient service through effective communication both over the phone and in person.
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