Media Planner - Remote - Remote

As a global marketing experience company, Quad’s goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We’ve built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we’re all driven to perform at our best— for ourselves and our clients. At our core, we’re a company that believes we can always create a better way.

The Media Planner is responsible for placing, confirming and monitoring client media orders to ensure the clients’ advertising program is executed flawlessly. The successful Media Planner provides a high level of service to assigned accounts by acting as the liaison between the vendors and the client, and by providing timely and accurate information to the client on daily account matters.

This role can be remote with preference to the Flower Mound/Dallas TX area.

Responsibilities

• Ensure best practices are being followed on behalf of assigned client(s)
• Maintain timely response to client requests and inquiries, and organizational skills to prioritize work flow without sacrificing quality of work
• Provide regular reporting to the client as it relates to media buying inclusive of budgeting / forecasting, cost scenarios, and executed program details inclusive of quantity and cost
• Resolve media insertion mistakes / issues, and initiate / coordinate the process for negotiating relevant make-goods as necessary
• Verify vendor rates, quantities, space and materials reservations
• Update and maintain media planning proprietary database and client specific media plans
• Liaison between the vendors and the printers to resolve delivery issues
• Maintain positive relationships with clients, vendors and internal team members
• Generate, confirm and track monthly insertion orders
• Provide mechanical specifications for on- and offline ads and ensure media channel receives copy by deadline
• Generate and update quantities for printer run list and supply to client and/or vendor
• Participate in providing recommendations / POVs on media products and opportunities that come up in the normal course of business; use expertise and relevance to client in creating optimal media plans for client’s approval based on media distribution data such as rates, market feedback / competitors, product type, distribution method, day of week availability, etc.
• Solve billing discrepancies, as requested, and maintain billing adjustments
• Complete special projects or tasks as assigned
• Communicate with media account manager regarding work flow, priorities, challenges, successes or any other information necessary to ensure best practices are followed
• Communicate delivery deadlines with print vendors and communicate client expectations to vendors

Qualifications

• Ability to work well within a fast-paced, team oriented environment
• Strong customer service orientation with demonstrated ability to handle client concerns and resolve appropriately
• Minimum of 1 year relevant work experience in media planning / account management, preferably print
• Detail oriented with exceptional organizational and multi-tasking skills
• Proficient with Microsoft Office applications
• Bachelor’s degree (communications, marketing, advertising, or business)
• Strong verbal and written communication skills to effectively interact with all clients, vendors and all levels of the internal organization

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories.

Drug-Free Workplace