Marketing Operations Manager / Chief Of Staff

THE MARKETING DEPARTMENT is a CMO led creative marketing consultancy based in Miami Beach that helps brands discover a better way to break through.

We create work that is remarkable, meaningful, and sustainable by focusing on thoughtful storytelling, artful design, and an authentic approach to connecting with culture and community. We are a fast moving, entrepreneurial team that is growing quickly and creating exciting and collaborative work, for high profile companies and breakthrough brands. We are sincere and authentic in our care for one another and our commitment to our clients and partners. We are looking for the next integral member of our team. .

For over 20 years our team built marketing departments for billion dollar brands. It was quite a ride, filled with incredible universe denting successes and some marvelous failures, leading us to three indisputable truths.

1. The traditional approach to building brands and executing marketing doesn't work.

2. Breakthrough brands are not built in traditional environments with corporate bureaucracy and budgets.

3. The value of a company is largely attributable to its brand. Simply put, the swoosh is worth more than the sneaker.

We knew there had to be a better way to transform extraordinary ideas into extraordinary results.

A better way to nurture creativity and innovation.

A better way to empower our people and amplify impact.

A better way to execute smart, sustainable, and scalable strategies.

So we said goodbye to running their marketing departments and started our own. Combining best-In-class talent with flexible engagements and strategies built to help brands breakthrough.

The Marketing Department, a better way to breakthrough.

Who you are

You are 50% authentic and cool, and 50% a results driven killer. Smart, motivated, funny, organized, and interested in creating something special with a team of people that challenge each other and inspire remarkable work. You are detail oriented, organized, able to multitask, and thrive in fast paced environments. You have a strong operations mindset with an interest and understanding of creative and marketing projects.

We much prefer you live in Miami but we can make exceptions for exceptional people.

What you’ll do

Your job will be to build a deep understanding of our approach and then implement the systems and support necessary to help us maximize impact. You'll be responsible for implementation of operations, content, and product strategies, execution of internal administrative initiatives. This position will report directly to the CEO and CCO and will partner with other key stakeholders to support TMD’s growth and overall business goals..

Tasks include:

• Manage daily tasks internally and across client relationships.

• Work directly with CEO & CCO to ensure proper systems and infrastructure are built for TMD to grow rapidly and provide seamless support as TMD scales.

• Assist in managing budgets, invoices, and automation

• Act as a communication bridge between TMD, network talent providers, and clients to ensure effective execution of all initiatives and timely delivery of outputs

• Assist in the development and deployment of the marketing and brand across all consumer-facing touch points in collaboration with clients and network talent to ensure a market leading positioning and reputation for TMD

• Provide support to all clients by distributing communications, materials, and outputs

• Maintain expert knowledge of the competitive set and consumer insights to inform the strategies and related activities

• Collaborate with key stakeholders to develop, create and deliver agreed upon marketing program results including creative voice, messaging, creative platforms, advertising, public relations, promotions, creative experience partnerships, paid search, experiential marketing and events, direct marketing, website development, digital and social media, channel planning and optimization, media mix/planning, continental/regional pull through strategies and tool content development.

• Day to day community management on all key content channels from social media to blog to email newsletters.

• Manage and maintain positive relationships with all stakeholders, including partners

Qualifications

• A degree from an accredited university in Business Administration, Marketing, or related, preferred

• 2+ years of relevant professional experience in luxury or lifestyle marketing or related function, demonstrating progressive career growth and pattern of exceptional performance

• 3+ years of marketing or agency experience preferably in hospitality or at a start-up

• Must have excellent interpersonal, oral and written skills to include formal presentation experience and the ability to prepare marketing presentations.

• Must have the ability to interface and maintain excellent professional relationships with a variety of audiences

• Must be proficient with G Suite, Microsoft Office Suite programs (Excel, Word and PowerPoint), Slack, Teams, Zoom, Canva, and as many other platforms as possible

• Ability to synthesize and interpret information, communicate actionable insights

• Proven ability to lead and work with cross-functional teams in support of specific business priorities