Marketing Associate (Fully Remote)

The Marketing Associate is responsible for supporting projects and activities to promote the Vivistim® Paired VNS Therapy System for Stroke recovery. Duties include supporting corporate marketing initiatives such as content creation, campaign implementation, event planning, and project management.

This role will be a shared resource for the Marketing Department and work closely with Digital Marketing, Professional/Healthcare Provider Marketing, Product Management, Sales and Clinical Departments.

• Perform complex and confidential administrative functions
• Assist in the creation of marketing content to promote awareness of business activities (i.e., newsletters, presentations, product brochures, proposals, etc.)
• Maintain department records (i.e., Sunshine Act data, contracts, leads/CRM/marketing automation data, copy clearance, etc.)
• Help develop and create necessary tools, guides, and materials for patients, customers and the sales force
• Coordinate marketing projects, including their budgets, timelines, and vendors.
• Monitor, track, and report on metrics and KPIs
• Participate in performance improvement activities, utilizing resources efficiently and effectively taking responsibility for own learning needs
• Anticipate the needs of both internal and external customers
• Organize event calendar and event related projects
• Support marketing programs and promotional activities (traditional and digital)
• Support the development of corporate and product brands, marketing programs and collateral material
• Maintain current documents and managing strict version control
• Attend and provide on-site, hands-on management at local, regional, and national meetings
• Organize and traffic projects
• Contribute to the creation of marketing, social media and PR content (i.e., concept development, copy writing, material collection)
• Participate in quality control/assurance related activities
• Coordinate with internal stakeholders and external contacts for successful execution of events
• Help plan, coordinate and facilitate experiential marketing programs (i.e., events, meetings, training courses, etc.)
• Maintain and monitor marketing material and promotional product inventory, ordering and fulfillment process with vendor
• Communicate the needs and requirements of the sales force with other departments

Requirements

• Previous experience with Adobe Creative Cloud, Canva, Marketing Automation and CRM a plus
• Comfortable connecting with customers and establishing relationships by phone
• 2+ years Marketing experience
• Four (4) year university degree required.
• 2+ years in customer facing role(s)
• Well organized and able to balance numerous projects and competing priorities in a fast-paced environment
• Bachelor’s Degree
• Additional startup or small company experience preferred
• Ability to travel up to 10-20%
• Able to operate independently as well as work within a cross-functional, geographically distributed team
• Customer-oriented mindset; friendly
• Previous experience with Word, Excel, PowerPoint required
• Excellent analytical and problem-solving skills
• Able to maintain the confidentiality and sensitivity of customer records
• Permanent Work Authorization required.
• Passionate about making a difference in patient care
• Self-motivated/Self-directed
• Strong written and verbal communication skills
• Previous work experience in medical device, pharmaceutical or healthcare space
• Possesses excellent communication, presentation, influence/selling skills
• Able to develop relationships and drive consensus