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Manager, Training & Program Management
Company | Johnson & Johnson |
Address | Horsham, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-06-24 |
Posted at | 1 year ago |
- Assist in the development, implementation, maintenance and oversight of MESA, JSD and CQ NA quality staff role-based curricula.
- Liaise with Global CQ Training team and other internal J&J quality departments and external groups to optimize technology, opportunities and to enhance compliance.
- Partner with internal MESA/CQ/JSD customers in the design and development of training and training materials (training plan, course outline, knowledge assessments, instructional materials and tools) using sound instructional systems design methodology.
- Lead or assist training of small and large groups as needed.
- Lead external vendors supporting the training program, compliance reports and metrics.
- Develop timelines and training schedules to meet strategic plan goals (e.g., Pharm sector documents, enterprise training and qualification standards, Law/HCC requirements, CAPAs).
- Represents MESA, JSD, CQ and US Commercial businesses on global and regional committees/work streams involving the training technology platform and training procedural documents
- Assume responsibility for role-based curricula management for business units integrating within the US QMS.
- Establish curricula with Leadership (i.e., new hire training, therapeutic, product, compliance training, and other areas as identified).
- Partner with leadership to develop, validate and implement competency models.
- Run CV collection/review process and assist in collection/review process
- Support the Director Commercial Quality Excellence North America in decision making process regarding training investments and priorities.
- Provide audit support related to training (e.g., Subject Matter Expertise, training transcripts, course materials, curriculum, or ad hoc reports)
- Provide expertise on optimal Training Program Delivery systems (e.g., instructor led, web-based, blended, live, mobile, video, etc.) and ensure optimal use of resources and proper application of adult learning principles
- Provide training quality metrics to management and guide external partners involved in the processing of metrics and related ad hoc reports.
- Troubleshoot technical issues related to training tools (e.g., LMS, assessment tools, publishing tools, systems, etc.)
- Support and provide input into Learning Management Systems content maintenance, deployment and upgrades
- Familiarity with different means of training program delivery including classroom, web-based, blended training programs
- Energetic and enthusiastic person who is willing to work hard and capable of building a strong network with various resources
- Working Knowledge in one or more learning technologies and tools (e.g., Lectora, Articulate, Adobe Captivate, Flash, etc.), Webpublisher, SharePoint sites and databases
- Must work with internal and field-based Janssen professionals, other J&J departments, and external customers (e.g., healthcare professionals, vendors).
- 6-8 years in regulated industry with 3-5 years training experience and solid understanding in Learning Management System platforms
- Project management skills, ability to present applying excellent verbal and written communication skills
- Demonstrate proficiency in effective interpersonal communication skills, fosters teamwork, and provide continuous improvement and innovation
- The incumbent will liaise with other groups within J&J to obtain information on training resources and opportunities
- Experience in organizational development and adult education
- Knowledge of regulatory compliance and GxP pertaining to training
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