Manager, Special Projects & Executive Assistant

About Nest Health

Nest Health is an innovative, value-based pediatric and adult primary care provider that brings care to families, as a unit, at home. The Nest interdisciplinary clinical team provides medical, behavioral and social care, with convenient 24/7access. We make care easy by combining appointments, and eliminating access barriers such as transportation, childcare, and the need for missed work or school days.

We are guided by the following core values:

Collaboration – We collaborate with each other, with families and with the communities we serve

Humility – We recognize that our members often have the answers

Authenticity – We bring our diverse experiences and real selves to our work

Resourcefulness – We are builders and problem solvers

Joy – We bring joy to our work and our member families

Nest was co-founded by Dr. Rebekah Gee, the former Secretary of Health for the State of Louisiana and the former CMO for Medicaid and the Title V program; and Rebecca Kavoussi, former Western US President at Landmark Health and former head of global clinical operations at Babylon Health. Nest has funding and support from the venture capital firms 8VC and Blue Venture Fund. Employees will have the opportunity to develop and grow with the company, and will receive paid holidays and vacation; health, vision and dental coverage; short term and long-term disability coverage; and the ability to contribute to a 401K.

Role Summary

The Special Projects Manager & Executive Assistant will have an in depth understanding of Nest business priorities and strategies in order to provide proactive support to the CEO and COO. This includes understanding organizational priorities, functions and rhythm of the business; collaborating across the Nest Leadership team; developing agenda and creating presentations for meetings; facilitating meetings and driving action items and follow up; writing and analyses on a variety of topics, including policy, regulatory, fund raising, et al; and managing special projects across multiple domains. The right candidate will be intensely curious and proactive, with a desire for career growth at Nest in operations, product, strategy, or a chief of staff-type role.

What You’ll Do

• Facilitate Executive and Leadership team meetings, including proactively developing agendas that align with organizational strategy and priorities, note taking, and ensuring timely follow up
• Administrative Support:
• Write original materials for CEO office and Nest communications to employees, LinkedIn, et al
• Ensures CEO and COO meetings have agendas, meeting materials, notes/documentation
• Assist CEO, COO and leadership team in complex travel planning and logistics, event planning
• Understand CEO and COO priorities and act as air traffic controller through effective schedule and meeting management/triage and related administrative support, with assistance from an administrative assistant
• Support board and investor meetings and communications, including drafting investor & board updates; project managing board and fundraising deliverables and schedules; ensuring board packets are disseminated timely; developing agendas and PPT presentations and associated materials; taking minutes; and ensuring follow through

Handle email correspondence, phone calls, and other forms of communication on behalf of Nest founders, ensuring timely responses and appropriate prioritization.

• Operations:
• Streamline administrative processes; create and implement efficient systems, and identify opportunities for optimization, including building and maintaining tracking tools and systems to ensure careful documentation and tracking of discussions and meetings for longitudinal initiatives like fund raising, contracting, etc

Maintain and organize the company's documents and files, including continually improving SharePoint organization and utilization.

• Relationship Building
• Coordinate and organize company-wide events, team-building activities, and retreats
• Manage special projects across multiple domains, including understanding requirements, building project plans, engaging employees and consultants, and executing to schedule
• Assist in the execution of strategic projects, ensuring alignment with organizational priorities
• Monitor and report on key performance indicators (KPIs) and provide regular updates to the executive team
• Contribute to strategic planning initiatives, providing input and assisting with the development of long-term goals and objectives
• Help prepare executive-level presentations and reports, summarizing key insights and recommendations
• Strategic Planning & Execution:
• Conduct research and analysis to support decision-making and present findings to the executive team

Act as a liaison between the CEO and other departments, as well as external contacts

Experience, Qualifications & Skills

Bachelor’s degree in business administration, management, or related field required. Master degree preferred.

Minimum of 3 years’ experience as an executive assistant or similar role requiring complex organization and proactive and strategic thinking; 5+ years preferred

Strong organizational and time management skills

Excellent written and verbal communication skills

Strong attention to detail and ability to proofread

Ability to handle confidential information with discretion

Proven ability to work independently and handle multiple tasks simultaneously

Proficient in Microsoft Office (Word, Excel, PowerPoint) required. Experience with Salesforce and/or social media tools is a plus.

Experience working in a start-up environment is a plus

Nest understands that job requirements sometimes exclude people who identify with historically marginalized groups from applying to jobs for which they are qualified. Even if you don’t meet 100% of the requirements listed, or if you achieved these requirements through unconventional channels, we encourage you to apply.

Travel & Physical Requirements

• Occasional travel to headquarters or other markets required
• Must be able to lift up to 15 pounds at times
• Prolonged periods sitting at a desk and working on a computer

Covid 19 Vaccination - Please Read:

To protect the health and safety of our employees, we require any employee conducting in-person work to be fully vaccinated against COVID-19 by their start date. Any individuals subject to this requirement may request an exemption based on a sincerely held religious belief or medical need. Such requests will be subject to review and approval by Nest Health, and exemptions will be granted only if Nest Health can provide a reasonable accommodation in relation to the requested exemption.

Nest Health celebrates the diversity of our patient population and seeks diversity on our team. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic