Manager, Operational Excellence Jobs

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.
At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.
Purpose
This position is responsible for delivering Liberty’s enterprise Operational Excellence strategy by leading deployments of a Lean Management System in the organization, as well as leading more complex process improvement projects. This role is tasked with coaching staff and leaders to change how Liberty manages its work. It will require working with teams and leadership to build continuous improvement practices in order to deliver better outcomes for employees, customers, and shareholders. It will require ability to influence employees from front line teams, supervisors as well as senior leaders.
This approach is expected to deliver the following business outcomes: Increased operational maturity, improved operational and financial performance measures and increased employee engagement
Accountabilities

• Ability to facilitate and lead cross-functional teams through current state assessments, process mapping exercises, root cause analysis and future state design sessions.
• Aware of the human challenges in every improvement project. Behaves professionally with good emotional intelligence.
• Good understanding of change management principles and approaches, with experience of practical application. Able to develop change and communication plans to support engagements and improvement projects.
• Must have advanced knowledge in Lean and Operational Excellence approaches, bringing credibility to the role and ability to influence senior leaders and teams.
• Assess effectiveness of training and coaching to improve the approach.
• Ability to drive for results and an action-oriented self-starter. Inspires employees to create their own action plans and achieve results
• Must have advanced knowledge of Lean and various process improvement frameworks (e.g. DMAIC, PDCA etc.). Experience managing complex process improvement projects.
• Must have a good understanding of statistical techniques related to process improvement, and an ability to analyze data to gain insights and support problem solving.
• Must be able to proivde and demonstrate insights. Requires excellent written and verbal communication skills including persuasive, data rich presentation skills.
• Develop new methods and approaches to enhance and add additional business value
• Strong consulting and relationship management skills. Ability to build and maintain relationships at various levels in the organization.
• Continuous improvement of methodology and training and coaching materials. Requires advanced knowledge of Operational Excellence approaches.
• Good understanding of basic project management disciplines, with practical experience leading project teams.
• Ability to adapt to different personal and learning styles.
• Must be able to train, coach and influence leaders and teams in Operational Excellence and performance improvement approaches. Must have an advanced level of listening and verbal communication skills, conflict resolution abilities and group facilitation skills.
• Must be able to develop strategies and tactics to mitigate resistance to change at both an individual and group level.

Education and Experience

• Expertise - advanced/well-developed skills and knowledge within a specific professional discipline involving the integration of theory and principles with organizational practices and precedents
• 5-10 years of experiences
• University - Bachelor degree or equivalent
• Travel up to 50% required

Years of Experience
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.
For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.
Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.
With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.
What We Offer
Company funded Pension program
401k with Company match
Full insurance benefits (health/dental/vision/life)
Collaborative environment with a genuine flexible working policy
Share purchase/match plan
Defined Contribution savings plan
Top Talent Program
Volunteer paid days off
Employee Assistance Program
Achievement fund
We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.
We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.