Manager, Mail Services Jobs

Current Employees:

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The department of Supply Chain has an exciting opportunity for a Full Time Manager, Mailroom to work at UHealth. The Manager, Mailroom oversees and manages mailroom activities, including the sorting, processing and delivery of mail and overall mail-handling practices/procedures.

• Manages inventory levels. Orders and oversees receipt and allocation of office and mail processing supplies.
• Addresses any escalated customer grievances regarding mailroom services. Takes a lead role in investigating missing mail and/or packages.
• Identifies opportunities for operational improvements by working with leadership to implement any changes.
• Acts as liaison to other departments, staff, and leadership regarding mailroom operations and service.
• Hires, trains, and manages subordinate staff in the day-to-day performance of their duties and is responsible for conducting performance evaluations.
• Ensures the effective and efficient workflow of the mailroom by developing work schedules to ensure adequate staffing at all times.

• Ensures employees are trained on controls within the function and university policy and procedures.
• Establish, monitor, and revise policies, procedures, and service standards for mail, courier, and distribution services periodically.
• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
• Produce reports based on data collected from logistical/mail software systems by scanning, logging and appropriate record-keeping and documentation practices.
• Directs and ensures compliance with established policies, procedures, and standards by the mail team.
• Establishes and maintains a record-keeping system for all mail services regarding volume, damages, safety incidents, productivity, etc.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Minimum Qualifications

• Bachelor’s degree required
• Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

• General knowledge of office procedures and operations
• Ability to communicate effectively in both oral and written form
• Ability to recognize, analyze, and solve a variety of problems
• Ability to accurately prepare and maintain records, files, reports and correspondence
• Ability to direct, manage, implement and evaluate department operations

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

c105