Manager, Department & Clinical Operations

The Department and Clinical Operations Manager within the Department of Radiation Oncology

The Department and Clinical Operations Manager within the Department of Radiation Oncology is accountable for achieving the desired School of Medicine’s mission and vision of teaching, research, and patient care. This leadership position has the responsibility for helping the School of Medicine (SOM) and MU Health Care (MUHC) achieve its mission to advance the health of all people, especially Missourians. As a leader of the School of Medicine this position is expected to unceasingly lead the development of a culture that is driven by the core values of working together to care, deliver, innovate, and serve. In addition to an understanding of academic research, a broad scope of knowledge with the understanding of clinical practice management and medical school training programs are required. The Department and Clinical Operations Manager will provide leadership, direction, develop and oversee business and marketing plans for the department.
MANAGERIAL ROLE:
This position is responsible for managing the clinical, academic, and research operations of the Department with oversight and supervision of staff in a manner compliant with the School of Medicine, University of Missouri and MUHC policies and procedures. This position will provide administrative support for all faculty, trainees, and other health care providers/personnel while managing the resources available to support department operations and provide financial oversight to ensure proper allocation and availability of resources to meet department operational goals. This includes ensuring the development of systems and reports dedicated to overseeing the financial status of the department, productivity of providers, implement operational plans, and ensure resources are applied as intended while also developing and directing the long-range strategic business plan for the Department. The strategic business plan includes preparation of business analyses, program expansions, implementation plans for new programs, and the design and implementation of changes to existing programs.
FINANCIAL RESPONSIBILITIES:
Manage and monitor the department budget while collaborating with SOM Finance on accounting functions and financial planning (e.g., clinical revenue, state funds, grants and contracts, and gift accounts) by establishing financial management policies within the department and ensure compliance with the policies and procedures of the Department, SOM, MUHC, and the University This position will coordinate and/or prepare regular financial reporting which is provided to the Department Chairs and Principal Investigators. The Department and Clinical Operations Manager will work with support personnel to prepare grant and budget proposals; assist with grant renewals and anticipate renewal dates, provide post-award financial planning and reporting. Must be able to meet budget deadlines.
HUMAN RESOURCES RESPONSIBILITIES:
Collaborate with the HR Partners & Recruitment to oversee departmental human resources functions regarding structure, employment, compensation review, promotions, disciplinary actions, and terminations. Counsel employees and supervisors to resolve employee relation issues, initiate and follow through with progressive disciplinary actions when appropriate. Interview, select and evaluate the performance of the staff that directly report to the Manager. Ensure that all required compliance of department is completed in a timely manner in accordance with MUHC and University policies. Direct and indirect supervision is exercised over all support staff within the department and for faculty HR and payroll activities.
CLINICAL OVERSIGHT:
Develop policies and processes to assure that all clinical services and procedures are billed in a timely manner. Analyze charge capture, denial reasons, and reimbursement patterns. Work collaboratively with University Physicians to improve processes and to provide feedback and education to physicians, residents, fellows, mid-level providers, and staff on billing processes and practices to ensure compliance with federal, state, UP policies. Evaluate the department’s incentive practice plans to ensure maximum impact clinical productivity. Review, monitor and provide productivity reports. Evaluate and oversee preparation of reports for Department Chairs and Providers. Analyze and recommend action concerning clinical productivity to achieve clinical excellence. Work collaboratively with MUHC clinical leadership and provide input to clinic oversight.
SPACE AND FACILITIES ADMINISTRATION:
Work collaboratively with Associate Dean of Administration to prepare space planning, maintenance and ongoing facilities operations.

Salary Range:$90,251-$147,285 (yearly)

Grade:PAT-012

University Title:MANAGER, DEPARTMENT & CLINIC OPERATIONS

Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.

Monday – Friday, 8:00 a.m. to 5:00 p.m.

40 hours per week

Requires a Bachelor’s degree, preferably in a health or business related field. Requires at least five or more years experience within a health care setting of which the incumbent has a minimum of one year supervisory experience is required.

A Master’s degree in Business, Healthcare Administration or related area is preferred. Experience with finance, and performance improvement strongly preferred.

In addition to the Online Application, please provide a Cover Letter and Resume.

This position is eligible for University benefits. The University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, and educational fee discounts. For additional information on University benefits, please visit the Faculty & Staff Benefits website at http://www.umsystem.edu/totalrewards/benefits

Values Commitment
We value the uniqueness of every individual and strive to ensure each person’s success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research and engagement.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Director of Employee and Labor Relations at 573-882-7976.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

Know Your Rights

To read more about Equal Employment Opportunity (EEO) please use the following links:

• Know Your Rights English Version
• Know Your Rights Spanish Version

After careful consideration of COVID-19 virus trends and the overwhelming evidence of COVID-19 vaccine safety and effectiveness, the School of Medicine, along with MU Health Care, the Sinclair School of Nursing and the School of Health Professions, recently announced the decision to require COVID-19 vaccinations by Oct. 1, 2021, for all employees, unless granted a medical or religious exemption.

All new hires will be required to submit proof of vaccination prior to your start date. If you would like to request a medical or religious exemption, you must do so upon acceptance of employment so our team has time to review prior to your scheduled start date. You will not be allowed to begin work until you have submitted proof of vaccination or received an approved medical or religious exemption.

Thank you for helping us to create the safest environment possible for our colleagues, students and our patients by protecting yourself and others through COVID-19 vaccination.