Mail Services Clerk Jobs

Minimum Qualifications

Graduation from an accredited high school or equivalent, plus one (1) year of experience in mail services or messenger delivery.

Licenses Or Certifications

Texas Class C Drivers License.

Notes to Applicants

This is a full-time, 40 hour per week position.

The City of Austin employment application is an official document; incomplete applications will not be considered.

A detailed, complete employment application is required to helps us to better evaluate your qualifications and will be used to determine starting salary if you are selected for this position.

The employment record should be complete be complete with job titles, specific job duties, functions and responsibilities and dates of employment dates for each position. Please include any related computer software or applications used.

Availability expectations are that the top candidate be available on nights, weekends and holidays for scheduled shifts to include overtime and call-back work.

Please be sure that your application is a reflection of your entire work history.

Resumes will not be accepted and statements such as "see resume" will not be accepted. You may use "N/A" for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application.

The responses to the supplemental questions should reference the employment history indicated in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position. If you are selected as the top candidate, starting salary will be based on overall relevant experience.

Must be able to perform the physical essential functions with or without reasonable accommodations.

If You Are Selected As a Top Candidate

Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required.

You must provide proof of education from an accredited organization/institution.

Military / Veteran Interview Preference

Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.

Driving Requirement

This position requires a Texas Class C Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Criminal Background Check

This position requires a pre-employment Criminal Background Investigation ( CBI ).

Fair Labor Standards Act ( FLSA ) Classification

This position is classified as NON - EXEMPT .

This position may be required to work evenings, weekends, holidays, and in excess of a 40-hour work week as dictated by business needs.

Additional Information

This position is an essential position. This means that the Top Candidate who, by virtue of their presence, specialized function or necessary skills, are essential to meeting the business or certain operational needs and are therefore required to report to duty. The Security Guard position with the Building Services Department is considered an essential employee during the COVID -19 pandemic event and as such is required to continue to report to their normal work location and perform the essentials functions of their position during the COVID -19 pandemic event.

Please note that the Department may close the job posting at any time after 7 days.

Pay Range

$20.00 - $22.00 per hour

Hours

Rotating shifts between the hours of 6:30 a.m. - 4:30 p.m. Monday - Friday.

Work hours may include after hours, holidays, and weekends.

Shift may change according to departmental business needs.

Employee may be required to work additional hours outside of regular work schedule with or without notice.

On- Call / Call Back Responsibilities

Position may require on-call or call back responsibilities.

Job Close Date 07/30/2023

Type of Posting External

Department Building Services

Regular/Temporary Regular

Grant Funded or Pooled Position Not Applicable

Category Technical

Location 411 Chicon, Austin, TX 78702

Preferred Qualifications

Preferred Experience:

• Experience providing mail services in a multi-campus or multi-department environment.
• Demonstrated experience processing mail including certified, domestic, international, and insured mail.
• Intermediate experience utilizing Microsoft Office: Word, Excel and Outlook.
• Demonstrated experience utilizing and operating postal equipment.
• Demonstrated experience sorting incoming and outgoing mail according to type and destination either by hand or by utilizing mail-sorters and scanners.
• Demonstrated experience charging postage and reporting data.

Duties, Functions And Responsibilities

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Processes outgoing U.S. mail including registered, insured, express, and international mail with proper postage.
• Lifts and unloads containers of mail or parcels.
• Sorts, picks up, and distributes inter-office and U.S. mail to City of Austin departments and U.S. post office.
• Verifies that items are addressed correctly and are in suitable condition for processing. Uses locator services for unidentifiable mail.
• Compiles and records data/information for reports and cost estimates.
• Audits accounting data and postage charge reporting. Records data on appropriate logs or forms.
• Operates and maintains postage equipment.
• Maintains files and records; data/information for reports, and cost estimates on appropriate forms/logs, etc.
• Completes and submits journal vouchers for allocating charges.
• Initiates and finalizes postage meter processes, weighs packages or letters to determine postage needed.

Responsibilities - Supervisor And/or Leadership Exercised

May lead and train others

Knowledge, Skills And Abilities

Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of federal, state and local laws.
• Skill in using computers and related software applications.
• Skill in oral and written communication.
• Ability to lead and train others.
• Knowledge of general mail practices.
• Ability to use weighting scales and rate charts.
• Ability to work with frequent interruptions and changes in priorities.
• Skill in handling multiple tasks and prioritizing.
• Knowledge of city practices, policies, procedures, statutes and ordinances.
• Skill in planning and organizing.
• Ability to establish and maintain effective communication and working relationships with city employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation.

EEO/ADA

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*). * This position requires a Texas Class C Drivers License. Do you have a Texas Class C Drivers License or if selected for this position, do you have the ability to acquire a Texas Class C Drivers License by your hire date? * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? * Do you have experience processing the following types of mail? * Do you have experience charging postage to mail? * Do you have experience with reporting mail charge data and metering mail? * Please describe what mail and/or postage equipment you have experience with.

• Yes
• Domestic
• The minimum qualifications for the Mail Services Clerk position are: Graduation from an accredited high school or equivalent, plus one (1) year of experience in mail services or messenger delivery. Do you meet these minimum qualifications?
• Yes
• Yes
• No
• No
• No
• No experience
• Yes
• No
• Yes
• International
• Certified
• Insured
• No

(Open Ended Question) * Please select your level of experience sorting mail by type and destination. * Do you have experience providing mail services in a multi-campus and/or multidepartment environment? * This position requires employees to work varied shifts that include days, nights, weekends and holidays. Are you able to work varied shifts including days, nights, weekends and holidays? * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.

• No experience with Microsoft Word or Excel
• Yes
• Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word and Excel?
• Yes
• No experience
• No
• Hand sorting incoming/outgoing
• I acknowledge and understand this position requires a Criminal Background Investigation.
• Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another
• Basic: create/edit simple documents & spreadsheets
• No
• Mail-sorting machine incoming/outgoing
• Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields
• Scanning device incoming/outgoing

Optional & Required Documents

Required Documents Optional Documents Cover Letter Resume