Lvn - Patient Navigator - Engemann Student Health

The Patient Navigator is a Licensed Vocational Nurse (LVN) with recognized leadership abilities and sound clinical skills who will actively assist the physicians and superiors. This role will also include an arrangement of detailed patient care in the primary care service line. Takes accountability for the patients' beginning-to-end experience regardless of their needs. Assists patients in eliminating barriers to care by referring them to internal and community resources and/or appropriate staff members. Assists/coordinates patient appointments and follow-ups. The Patient Navigator LVN assists the multidisciplinary team in managing the care of the patient through all phases (In-take/Evaluation/Listed) by acting as a liaison between the clinic and referring physicians.

Essential Duties • Initiates and coordinates patient teaching regarding care and follow – up under the direction of the Student Health Clinics. • Reviews all medications and conducts medication reconciliation • Communicates with the medical team and treating/attending physician • Under the supervision of the Manager and attending Physician, oversee patient flow through the continuum of care including test scheduling, scheduling, assisting through the admitting process • Coordinates consults with physicians and appropriate services such as social service, nutritional services, case management, transportation, radiology etc. • Under the direction of the Manager views, follows and evaluates laboratory results. • As directed, is responsible for patient contact and communication liaison between patient and health care team, and community partners • Under the direction of Manager and/or Physician, is involved in Patient and family education – initial and follow up – disease process, health care system navigation, pre and post op care and expectations etc. • Performs other duties as assigned. Qualifications • Req High school or equivalent • Req Specialized/technical training Graduate of an accredited Vocational Nursing Program • Req 2 years Experience in acute care or ambulatory care setting as Patient Navigator. • Pref 1 - 2 years Experience in case management • Req Excellent communication skills. • Req Ability to speak, read and write English proficiently. • Req Excellent time management, Organizational, Interpersonal , and Research skills. • Req Ability to negotiate. • Req Demonstrate excellent customer service behavior. • Req Able to function independently and as a member of the team. • Req Must be well-versed in Word processing, Microsoft Outlook, PowerPoint, Excel, electronic health records as well as utilization. • Req Ability to effectively work with physicians, staff, and patients. • Req Knowledge of medical terminology. Required Certifications • Req Licensed Vocational Nurse - LVN (CA DCA) • Req Basic Life Support (BLS) Healthcare Provider from American Heart Association • Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $29.00 - $45.20. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.