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Logistics Support Specialist Jobs

Company

Glidewell Dental
Address Irvine, CA, United States
Employment type FULL_TIME
Salary
Category Medical Equipment Manufacturing
Expires 2023-07-21
Posted at 10 months ago
Job Description
Description


Position at Glidewell Dental


Essential Functions


  • Updates appropriate forms and templates with new account information.
  • Assigns and updates general ledger codes for accounts.
  • Works with appropriate personnel to support development and integration of shipping solutions into company software and applications.
  • Works with all leads in labs regarding shipping solutions and needs.
  • Collaborates with Environmental Health and Safety (EHS) for a lab contingency plan. Supports the company's business continuity program.
  • Coordinates and onboards new carriers.
  • Works with IT department and external logistics management group (LMG) to coordinate projects and create reports. Compiles data for reports and analysis from internal and third-party software.
  • Performs package testing to support packaging changes.
  • Collaborates with various departments to disclose shipping updates, costs, and best practices.
  • Builds rapport and develops relationships with internal departments, external vendors, and offsite labs.
  • Troubleshoots packages and shipments.
  • Provides support for remote locations as needed.
  • Ensures company-shipping codes and shipping information on internal Company websites are accurate are up-to-date.
  • Performs other related duties and projects as business needs require at direction of management.
  • Provides trainings and educates internal Company personnel on shipping processes. Ensures shipping solutions training is available and implemented companywide.
  • Partners with appropriate departments to plan and execute carrier/shipping changes.
  • Works with carriers to troubleshoot shipping applications and service and/or delivery delays.
  • Communicates feedback regarding carrier performance to carrier representative.
  • Reconciles unallocated shipments; determines and addresses the root cause of issues.
  • Assists in the setup of new accounts on café systems.
  • Serves as backup to support team members with warehouse, driving, freight schedules, quotes, and fulfillment as needed.
  • Redesigns processes within Logistics Support to improve productivity, efficiency, and quality.
  • Researches carrier services to evaluate and identify potential cost savings.
  • Performs courier audits including but not limited to dispute and payment authorizations, invoice inaccuracies, and ensure accounts are up to date.
  • Develops audit strategy to reduce errors when shipping a package.
  • Administers annual renewals of postage accounts. Processes and approves payment.
  • Maintains company-wide account lists and activates online billing for carrier accounts.


Education And Experience


  • Minimum two (2) years of experience in shipping or transportation administration.
  • High school diploma or equivalent.
  • Experience with shipping and import/export, a plus.
  • Bachelor’s degree in related field preferred.


Special Requirements/Certification


  • Supply chain certification, a plus.


Pay Range: $18.20-30.34/hr


Glidewell Laboratories is the industry leader in dental technology due to our agility, speed, and cutting edge technology. We work in a fast-paced and highly sought-after employee-friendly work environment. Behind all of this success is an amazing group of people who are passionate about bringing innovation to the marketplace, while providing quality and affordability to better the lives of people all over the world. If you share in our passion for teamwork and a vision for excellence, let's talk about a rewarding career at Glidewell!


In addition are the following generous employee benefits: Medical, Dental, Vision, 401K with company match, company-paid life insurance, additional onsite dental services, vacation, holiday, and sick time, employee gym (with fitness classes and meditation room), employee medical/wellness center (with massage therapy and acupuncture), two company subsidized cafes, Internet cafes, employee lounges with big screen TVs, game tables, fun company sponsored events, a diverse work environment with over forty nationalities represented, and much more!


Note to Current employees: Please apply through Employee Transfer Application to complete the transfer request form.