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Logistics Manager - Nights
Company | CarMax |
Address | Charlotte, NC, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Motor Vehicle Manufacturing,Retail |
Expires | 2023-07-09 |
Posted at | 11 months ago |
7106 - Charlotte - 7700 Krefeld Dr, Charlotte, North Carolina, 28227
- Ensures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process
- Work with internal fleet drivers to share goals and strategy in local market
- Directly manage territory Fleet Drivers including the performance development, scheduling and training, etc.
- Manage daily hub operations which includes coordination of shipping and receiving
- Directly manage regional fleet drivers including fleet safety within the region
- Displays financial responsibility
- Problem solve and exercise judgement to make modifications to daily routes to accommodate the needs of customers
- Utilize reports, analyzes information, and monitors trends to identify opportunities in the territory
- Responsible for maintenance and repairs for all fleet equipment to include scheduling and partnering with lease vendors
- Partners across Merchandising, Operations, & Sales to produce daily ship plan with staffing targets
- Monitor route changes or road construction issues and work with drivers to establish new routes for timely deliveries
- Communicate to key stakeholders all pertinent information captured after all store visits, conference calls, work groups and team meetings.
- Champion and implement both company and store initiatives for consistent execution, continuous improvement and ensures team is trained on CarMax standards
- Partner with third party vendors to provide fleet coverage as needed
- Partner with Senior store leadership to address operational constraints
- Achieve daily KPI metrics to include 98% or better on time performance score, Bill of Lading utilization as determined in each lane by the senior manager, dwell time management
- Develop delivery routes and maintain contact with drivers throughout the day by answering incoming calls
- Monitors standard reporting for their territory to determine priority level of moves.
- Cultivate strong relationships with drivers and customers
- Communicate KPIs to ensure service alignment & visibility to stores
- Partner with Home Office Logistics team to align performance and future needs.
- Coordinates with Background Screening and ensures all internal fleet driver DOT qualification documents, and DOT requirements, are current and in compliance with DOT regulation.
- Work with CarMax telematics solution to measure fleet performance
- Monitor our telematics provider for violations or safety concerns and provide feedback to fleet drivers
- Identify business opportunities and suggest improvements
- Read, interpret, and transcribe data in order to maintain accurate records
- Make independent judgments regarding critical business decisions
- Speak, listen, and write effectively in dealings with customers and associates across departments
- Bachelor's Degree a plus Intermediate PC skills. Dedicated fleet or logistics experience required.
- Adhere to all CarMax policies including, but not limited to, Attendance, Proper Recording of Time, Asset Protection, EH&S (Environmental, Health & Safety), and Standards of Professional Appearance.
- Flexible work hours with shifts that may include nights, weekends, holidays.
- Requires non-manual work that may require walking or standing for extended periods of time.
- Requires ability to travel 25-50% as needed.
- Wears CarMax clothing (acquired through company) at all times working in the store.
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