Loan Officer Assistant Jobs

North American Savings Bank

Summary Description

This position provides support to either CRE, CND, or IRA Loan Officers with primary responsibilities being customer service, loan administration, portfolio maintenance, and operations support.

Core focus is in working closely with lenders, processors, credit underwriters, and closers to appropriately document and process the credit file of each borrower. Ensure compliance requirements are met, while completing reoccurring assessment on the level of risk associated with each relationship and accordingly, communicate with Loan Officers and/or Management as needed.

Duties/Responsibilities

• Assist Loan Officers and Lending Managers in the preparation and submission of credit memorandums on all new loans, renewals, extensions, modifications relative to financial strengths and weaknesses of borrowers, risk assessments, strength of guarantors, industry analysis, collateral and loan structures with opinions as to credit worthiness.

• Assist in portfolio management activities; project inspections, closing loans and picking up/dropping off borrower information. As needed, work and coordinate with Credit and Operations Departments.

• Review exception reports and assist in the collection of past due credit information (borrower & guarantor financials, work in progresses, etc.). Work directly with the credit department to ensure all information is obtained, complete and accurate.

• Provide support to CRE and CND Loan Officers including project analysis, financial and credit analysis, market research, inventory analysis etc.

• Acts as a liaison between the customers, loan officers, and loan administration staff through the loan process. Performs a variety of customer’s service activities using problem solving skills to respond to requests, research discrepancies and resolve issues.

• Coordinates processing of approved loans; ensures loans are processed according to the approval and they conform to Bank lending policies; obtains sufficient information and/or documentation from customers; coordinates with the processing staff to obtain necessary documentation for loan processing; solves problems relative to processing and servicing loans.

• Performs proactive, effective, and efficient lending support and assistance to NASB Lending Officers and Managers. Activities may require overflow support to operations and credit department (in support of lending unit and Loan Officers) coupled with misc. administrative or special projects as designated by the Chief Credit Officer, Loan Officers or Department Managers.

• As needed, performs inspections on Bank collateral.

• Reviews construction draws, appraisals, and internal evaluations of bank collateral.

• Provides a superior level of customer service to all internal and external customers of the department. Answers phone calls and email messages, research questions and provide prompt, professional responses.

Miscellaneous other duties as assigned.

Job Standards

Any combination of education and experience providing the required skill and knowledge is qualifying. Typical qualifications would be equivalent to:

Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment.