Lms Project Manager/Team Coach And Mentor

LMS Project Manager/Team Coach and Mentor

Start: ASAP

Duration: 1 year with likely extension

Location: Remote from Boston - Occasional onsite meetings

Seeking a LMS Manager to oversee all learning administration activities for the client’s US employees and content owners. You will support all activities executed in Bloom EdCast LXP and SuccessFactors LMS.

You will:

• Participate in audits and support all compliance requests.
• Ensure efficient, compliant operation of the company’s learning systems
• Manage team of learning administrators to support employees and content owners in the United States
• Interact frequently with Commercial Learning and Development (content owners, key stakeholders), Learning Teams within United States (content owners), other learning administrators within all areas of the company, global learning solutions team members and Global IT supporting learning systems and employees of the United States (as customers).
• Manage support tickets generated by end user and content owners
• Generate reports and monitor training compliance and adherence to service levels
• Participate in development and continuous improvement for business processes
• Oversee routine learning operational activities (course creation, content testing, assessment creation, course assignment)
• Participate in defining US business unit specific requirements for system enhancements
• Be responsible for monitoring learning administration activities and ensure compliance to global procedures and standards and service levels.

Requirements:

• Ability to manage in ambiguous situations
• Leadership development and coaching experience
• Ability to coach others and work with diverse populations
• Process oriented
• Project Management experience
• Ability to learn quickly
• SuccessFactors LMS experience
• Experience managing teams
• Customer focused and has startup mentality
• Strong LMS background including LMS administration experience