Library Network Technology Analyst

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

· Service · Professionalism · Integrity · Respect · Individual accountability · Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We’re always looking to improve. That’s the Clackamas County SPIRIT. Clackamas County Core Values

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

This position will remain open until filled. The first application review will be Monday, April 24, 2023. We reserve the right to close this recruitment at any time on or after that date.

Annual Pay Range: $83,681.80 - $105,942.91

Hourly Pay Range: $40.231635 - $50.934093

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee’s date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 8 hours of sick accrued per month
• 12 hours of vacation accrued per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Robust EAP and wellness programs, including gym discounts and wellness education classes
• A variety of additional optional benefits (see links below for additional information)
• Longevity pay
• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):
  • Employer paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution)
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• Employer paid 6% PERS retirement contribution (The county currently pays the employee’s share of the retirement contribution)
• A Choice of Dental Plans

This is a full time County position represented by the Employees' Association.

Employees' Association (EA) Full Time Benefits

Learn More About Benefits

Clackamas County’s Library Support Services (LSS) seeks a collaborative, experienced, and IT-oriented library professional to join our team as the Library Network Technology Analyst.

The Library Network Technology Analyst is responsible for the daily operation and administration of library network and server infrastructure for Libraries in Clackamas County (LINCC), including hardware, software, security, and connectivity. The selected candidate will research, design, recommend, purchase, install, and maintain servers for member libraries and the LSS office. This position acts as the primary point of contact for vendors and LSS staff for server and network administration needs. The Library Network Technology Analyst also acts as liaison for county, city IT staff, and other technical working groups. This position will also provide Help Desk support to member libraries by identifying, responding to, and resolving PC and application issues on-site and via remote access. The person in this role will also manage WiFi systems for participating LINCC libraries and help administer self-checks, RFID pad readers, and automated materials handling (AMH) systems.

The Library Network Technology Analyst is also responsible for maintaining system security, resolving problems with vendors, and administering internet connectivity at member libraries and in the LSS office. The incumbent recommends and implements library network procedures and coordinates with member libraries to update and install library networking and server equipment.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of six (6) years of progressively responsible experience working with IT networking, server equipment, and virtualization, including configuration, maintenance, and administration
• Must pass a criminal history check which may include national or state fingerprint records check
• Ability to work early and late hours and/or holidays to meet timelines, provide off-hour upgrade and maintenance, and respond to emergency situations
• Experience with Linux, *BSD, and Windows operating systems, as well as the use of open-source software
• Strong communication skills
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. Learn more about the County's driving policy
• Ability to establish and maintain effective working relationships and partnerships both internally and externally by exercising tact and independent judgment

Preferred Special Qualifications/ Transferrable Skills:*

• Experience writing documentation or creating instructional videos
• Experience analyzing processes, policies, and procedures for efficiency; identifying opportunities for improvements and providing written recommendations based on the analysis
• Experience working with a library or centralized library support services
• Experience leading projects or programs

• For Veterans qualified for Veteran’s Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

Duties may include but are not limited to the following:

Please review the classification specification for the full list ofrequired knowledge and skills for this position: Library Network Technology Analyst

Incumbent typically works in a variety of setting and locations. Work requires the ability to bend, crawl, climb, stoop and be available at sites to provide client support in the installation, repair and maintenance of hardware and software. Incumbent must be able to lift or move personal computers, servers, and peripheral equipment which may weigh up to fifty pounds. Frequently works early and late hours and/or holidays to meet timelines, provide off-hour upgrade and maintenance, and respond to emergency situations.

This position is included in the County’s alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended. This position is eligible for hybrid on-site/telework subject to the Clackamas County Teleworking Policy and based on the Department’s business needs. The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington. Washington residents must perform 50% of their time on-site at Clackamas County.

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

• Recreation, Arts & Heritage
• Explore Clackamas County
• Working for Clackamas County
• Equity, Diversity and Inclusion

ABOUT THE DEPARTMENT

LINCC Library Support Services provides a variety of centralized services to the 13 independent, autonomous member libraries of the LINCC cooperative, including:

• Integrated Library System (ILS) administration and support
• Centralized cataloging, bibliographic data maintenance, and technical services support
• Working closely with LINCC professional committees (Adult Services, Youth Services, Teen Services, Innovation and Marketing, Multicultural Services, Circulation, and Technical Services) to facilitate and support the development and implementation of cooperative-wide practices, procedures, and initiatives
• Centralized procurement, contract administration, and invoicing for member libraries.
• Network administration and desktop computer management/support
• Materials handling services, including a 7-day/week courier service, daily sorting of all transited library materials, and centralized Interlibrary Loan (ILL) management

The services and support we provide help LINCC member libraries to share their collections, offer patrons a consistent customer experience, identify and take advantage of opportunities for cooperative-wide efficiencies, and collaboratively develop and implement initiatives to improve the quality, variety, and responsiveness of library services throughout the cooperative.

Learn more about LINCC

Clackamas County only accepts online applications.

Help With Your Application:

• Application Process
• Help with the Application

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or e-mail us. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

• Request Veterans' Preference
• Learn more about the County's Veterans' Preference

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

James Callahan, Recruiter
[email protected]